Average
Based on 451 reviews
PackDraw3.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
PackDraw is a leading US-based platform redefining the world of Gamified Shopping. We offer an exciting way to win real-world items—ranging from designer sneakers and luxury watches to high-end apparel, tech, and even cars—through our digital pack experience. Every item can be shipped directly to your door or instantly withdrawn in your favorite cryptocurrency. Backed by a trusted and growing community of over 300,000 users, we’ve facilitated more than $220 million in crypto withdrawals and $2.8 million in physical products. With a strong reputation and an engaged community behind us, the only question is: What will you unpack today?
PackDraw (packdraw.com) has 451 customer reviews on Folks Told, with an average rating of 3.7 out of 5.
Showing 284 reviews with 5 stars · Clear filters
zlu
Great website!
Reply from PackDrawOct 12, 2026
Hi Zlu! Thank you so much for taking the time to share your feedback! Your kind words truly motivate us to keep doing our very best and providing the best possible experience for our customers. If you ever need assistance, our support team is available 24/7 and always happy to help! Thanks for being part of Packdraw!
Bo
Great experience, a lot of fun and great service from the agent Florence. only have good thoughts about packdraw, username: bo69
Reply from PackDrawSep 24, 2026
Hi Bo, Appreciate you sharing this! Awesome to hear Florence took great care of you. Reach out anytime if you need a hand with anything else!
SkittelzJB
Great support!
Reply from PackDrawSep 19, 2026
Hi there! Thank you so much for taking the time to leave us such a kind review! We’re really happy to hear that you had a positive experience on PackDraw, especially with our Support Team. Your feedback means a lot to us and is a great motivation for the whole team to keep providing the best support possible. We’ll continue doing everything we can to make your experience even more positive in the future. If you ever have any questions, run into an issue, or simply need a hand with anything, our Support Team is always here to help, 24/7. Thanks again for your kind words and for being part of PackDraw! PackDraw Team
Micah J.
Ash was very nice, quick with her responses and helpful. Great customer experience :)
Reply from PackDrawSep 19, 2026
Thanks so much for the kind words! I'll make sure to pass this along to Ash—she'll really appreciate it. If you ever run into any other questions or need help with your account down the road, please don't hesitate to reach out to our support team channel; they're always available and ready to assist you.
Patrik Hoboo P.
Good support Florence helped me a lot and was professional. Had some issued with depositing with card but Florence explained the issue i had and we manage to find a solution ^^ (The site is great used to play before worth it 10/10)
Reply from PackDrawSep 17, 2026
Hi, Patrik Thank you so much for the kind review! We're really glad to hear Florence was able to help you sort out the deposit issue and that you had a great experience overall. Thank you for choosing Packdraw! If you ever need anything, our 24/7 team is always here for you!
William J.
thanks to the CS members. customer care is well done
Reply from PackDrawSep 17, 2026
Hi, William Thank you so much for the kind words! We're really proud of our Customer Support team, and it means a lot to hear that their care and dedication stood out to you. If you ever need anything, our 24/7 team is always here for you!
Andi
Dominic from the support is an absolut Hero never an another Support will be able to get 5 Stars!!!
Reply from PackDrawSep 10, 2026
Hi Andi, We sincerely appreciate your kind words. Dominic is a valued member of our support team, and we're thrilled to hear he exceeded your expectations. Thank you for taking the time to share your experience. We'll share your feedback with him and the entire team. Thank you for choosing Packdraw!
Dragon
Been on Packdraw for years and honestly has no issue, regarding their support team are really working to handle the payment while they said "we are working on it" I would say thank you so much to the number 1 on Packdraw and their support team especially Lavi, thanks for your services and help. -rare_pigeon
Reply from PackDrawSep 7, 2026
Hi Dragon, Thank you for the glowing 5-star review! We’re so glad to have had you with us for years, and we'll be sure to pass along your shoutout to Lavi and the rest of the support team. Thanks for being part of Packdraw!
