Pack Up + Go Reviews | Read Customer Reviews of packupgo.com

Pack Up + Go Reviews | Read Customer Reviews of packupgo.com

Pack Up + Go reviews

661 approved reviews, newest moderated first

Mauro R.
Dec 8, 2025
very good
very good, nice.
Reply from Pack Up + GoDec 10, 2025
We're so glad to hear you had a great time on your Pack Up + Go trip!
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Stacey
Dec 4, 2025
The customer service was probably the…
The customer service was probably the best ever and truly delivered a great experience…. My only issue was that we didn’t receive our package till 72 hours before our trip making me nervous because one of those days was a federal holiday/thanksgiving…. I thought our destination was to be sealed since we let the company pick our destination but I found out because that was the first paper in our package besides the 2nd which listed what to pack and weather…. All in all it was a wonderful experience despite the little mishap and such a late return flight when we had a 12pm hotel checkout…. But we will definitely recommend and be using pack up and go in the future!
Reply from Pack Up + GoDec 4, 2025
Thank you for sharing your experience! We’re so glad our team helped make your trip a memorable one! If you’d ever like to talk through any of the details or share more feedback we are always happy to chat. Can't wait to help plan your next adventure!
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Anna
Dec 3, 2025
My trip was fantastic!
My trip was fantastic!! From beginning to end I felt that Pack Up + Go was very intentional in the planning process and the communication of everything. It felt like everything they planned and scheduled was tailored to me specifically. I felt safe the entire time as well!
Reply from Pack Up + GoDec 3, 2025
This is so amazing to hear! We strive to make sure our travelers feel supported every step of the way on their trip with us. Before, during, and after, our travel support coordinators are here to ensure you feel heard amidst any hiccups or changes! It sounds like your trip planner really hit the nail on the head with your itinerary and interests as well. Isn't it amazing when someone can plan a trip for you better than you might plan one for yourself?! That's why we started planning trips in the first place. Let us handle the planning while you focus on making memories :) We can' t wait for you to travel with us again soon!
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Clarivel
Dec 3, 2025
So much FUN!
So much FUN!! They took everything into consideration from our survey. We would def do it again!!
Reply from Pack Up + GoDec 3, 2025
Amazing! We love to hear this! :) It sounds like your trip planner really hit the ball out of the park with San Diego! Isn't it just paradise?! Our trip planners always take their travelers survey responses heavily into consideration while planning trips. They always do their best to make sure any specific requests are met. It's not always a guarantee but it's something they try to achieve each time they plan a trip because each trip is unique and special! It sounds like she was able to achieve that with your trip :)
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Charles
Nov 30, 2025
Pay for what you don’t get!
The location was to do die for!!! The planned activities were great! Now, the planned dinner spots….. everything was a “scene”! The food, 4 course meals. Over rated! Mind you the planned dinner spots are not already paid for! For the price that we paid, the entire trip including meals at the planned dinner spots should have been paid for! It’s was about $150 per person each restaurant!
Reply from Pack Up + GoDec 3, 2025
We're so glad you enjoyed Santa Barabara! It sounds like your trip planner hit the nail on the head with your destination + your activities as well. We're sorry you were disappointed with your dinner reservations + recommendations. If you'd like a budget breakdown to see how your budget was allocated, we are happy to send that over! While we'd love to cover all meals on each trip, we can't always guarantee a gift card to each dinner reservation depending on travelers' budget, survey responses, + how their budget was utilized towards other specific requirements. What we can always guarantee is your travel, accommodations, and dinner reservations made! If you look to travel with us again, always feel free to call our Travel Support Coordinators to rearrange your dinner reservations should you feel they don't meet your preferences! We're happy to rearrange! :)
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Lora
Nov 21, 2025
Travel plans not ideal and too much of an itinerary.
We ended up having 2 full days of travel as we were booked on flights with a connection when flight should have easily been available as non-stop for our destination. Our entire trip was an itenerary that if we stuck to the prepaid activities we would not of got to explore and relax as we had hopped. We specifically asked not to have more than 1 planned excursion and there was 1-2 planned daily. We only truly liked one that we did attend, others were a bust and waste of money. The hotel we were booked at did not welcome us well. Room wasn’t ready for 2 hours after check-in time, shower in room didn’t work right, they didn’t tell us about all the amenities and hours, very disappointed. We asked for warm weather destination and it was freezing, not what we requested. The one compliment was that we Loved all the dinner reservation spots.
Reply from Pack Up + GoNov 21, 2025
I'm so sorry you were disappointed with your trip with us. We always want to make sure that our travelers feel supported + heard before, during, and after their trip. We'll touch base via email to discuss in more detail your trip + where you felt it didn't meet your expectations. Be on the lookout!
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Thomas
Nov 20, 2025
We went to Denver!
We had a great trip with pack up and go! Wonderful hotel, great activities and food. It was a great surprise and we’d do it again.
Reply from Pack Up + GoNov 20, 2025
So happy to hear you loved your trip to Denver (it's one of our favorites, too)! Let's do it again soon ✈️🌟
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William
Nov 18, 2025
Perfect way to spend my anniversary
Such a fun weekend for me and my wife! They planned everything and it was perfect. Highly recommend and will use them again!
Reply from Pack Up + GoNov 18, 2025
We love to hear it :) We're so glad you had such a great time in Chicago! We couldn't be happier to be apart of your anniversary. Isn't this the best way to travel?! Let us handle the planning + the organizing while you get to focus on the thing that really matters, making lasting memories! Should we make this an annual anniversary trip? :) Where will we send you next year?!
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