Sam
Nothing but the run-around
I'm an instructor certified by another agency, who wants to do a crossover to PADI (read: pay money to PADI). I have been trying for 3 months to get information, had a course director order the IDC crew pack (which came incomplete and no info about how to access digital materials), and the PADI rep that I and my course director have had to speak with is like talking to a wall. Crossovers have been around for years - this is nothing new, But to send your money and get nothing but the run-around has made me no longer want to join PADI. I do not believe in non-transparency and obfuscation, and will not treat students that way. I will stick with my much more user-friendly, responsive, sensical, honest, certification agency.
Reply from PADIAug 11, 2020
Hello Sam, Thank you for your feedback. My apologies for your frustrations and getting the run-around. I would love to be able to assist in getting you access to your IDC course materials and for the opportunity change your mind about PADI. Please reach out to me directly at [email protected] and I will be more than happy to assist! Linda Customer Relations



