Pak MailReviews of pakmail.com

Brought envelope in to send overnight for Saturday dlvy by Overnight, expressed it had to be there on Saturday. Clerk mis-marked package for overnight business next day. To boot FEDEX lost package for 4 days. Spent time trying to track myself with FEDEX. Pak Mail kept saying they weren't getting help with claim. They said FEDEX only gave them a $57.01 refund when I was charged over $125 to ship. No itemized receipt showing FEDEX fees from Pakmail fees. Then had franchise owner tell me her problems of why she only gave me $57.01 back. Bad transparency in costs and worse in service

Corporate office allows owners to make it their choice to not provide receipts. They don’t understand that if they lose my package I have ZERO proof I dropped it off. It’s a very unorganized company and with your time to visit a reputable shipping company for peace of mind and not paying 3x what you would pay at ups, fed ex, dhl

Scammer prices $1800-2200 to send an item of 4 peaces (note 160lbs) international, excluding packaging, door service. I could order something from ebay cheaper with delivery, packed.

I went to retrieve my first package today from PakMail after signing up with a virtual office company for my business. When I showed up my pack was already opened from the bottom. I was a little concerned. So I called the company to ask why did they open my package? The first guy on the phone stated they opened my package to see where it went to, even though my name is clearly shown on the top of the package. Then another employee grabbed the phone and stated they never opened my package. I informed him that they just stated they opened it to see where it went to. He stated no we didn’t you have a good day. I told him I will be reporting this and he said well you do that and hung up in my face. I definitely canceled my subscription and requested a refund from the Virtual Office company and they accepted my request. Don’t do business with these people your privacy is not respected at all! This is illegal and a violation of my rights! If your mail didn’t show up or came up missing, now you know why!

I sent a package at Pak Mail to be delivered via Fed Ex. Enclosed was jewelry ($30,000) that had insurance from Fed Ex. Pak Mail somehow attached my package with one they were sending to NJ and mine went with it. The person who received my package admitted they received and won’t give back! Pak mail says they have no obligation to fix situation. Fed Ex never scanned because package was attached to another. Im told its not their responsibility by Pak mail. What to do? Idk! I called the news channel to see if they will help. Waiting for response. Don’t use Pak mail to send Fed Ex or they wash their hands of it.

Ridiculously expensive. Wanted almost $700 to ship an A4 sized picture. They see being an auction house appointed shipper as a licence to print money. AVOID ! 56% negative reviews and climbing !!! In response to your copy & paste reply: The auction house is RM Sothebys, The Auction was The Cohen Collection and your franchise is : PakMail 7525 Maplecrest Road Fort Wayne, IN 46835 260-486-0204 branch code us451 I'd love to be able to tell you who I dealt with - but your company never give a contact name on emails ! Looking at your massive, and ever growing amount of negative comments - you have a serious problem.

I packaged and sealed three boxes myself; all they needed to do was slap a label on each one. I asked for the cheapest rate. One item they sent FEDEX for $22.64 when it could have gone USPS for $11.60. Another was sent via USPS Ground Advantage for $22.86 but should have been $15.10 and the other they charged $47.64 when it should have been $27.80. The total they charged me was $93.14 when I would have paid $54.50 at the Post Office. I can see an upcharge for their service but almost $40 for just pasting labels on three boxes is uncalled for!

This pak mail and many others like it are used to ship items from auction houses and it is impossible to get a quote on the shipping and when you can it is astronomical. It should not cost the amounts they charge to ships an item that weights only a few pounds. They find creative ways to individually wrap and rewrap things to increase the price even higher. If you are bidding on an online auction through Hibid.com I would verify who the shipper is first. It it is Pak Mail I would move on.