Excellent
Based on 417 reviews
paperwrld.com4.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
PaperWrld is a vintage stationery brand born in 2020, dedicated to journaling, scrapbooking, and bullet journaling. 🌍✨We curate over 300 unique products, from washi tapes and handmade journals to stickers and wax seals, designed to spark creativity and preserve memories.With a community of 500,000+ creatives worldwide, PaperWrld combines timeless aesthetics with modern functionality, offering worldwide shipping and eco-conscious initiatives like planting nearly 10,000 trees.
paperwrld.com (paperwrld.com) has 417 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
Showing 11 reviews with 3 stars · Clear filters
satisfied B.
i like the products but the packaging needs a little improvements. it took 2weeks before i received it :( the other stickers (the sampler kit) is kinda low quality. but i will still try to order some more to check its quality
Melissa
I love the product, but it takes way too long to get the merchandise
Reply from paperwrld.comJul 11, 2026
Hi Melissa, Thank you for your feedback. We’re very happy to hear that you love the product, and we’re sorry that the delivery took longer than expected. We’re continuously working with our shipping partners to improve delivery times and provide more accurate tracking updates. We truly appreciate your patience and hope your next experience with us will be smoother. Kind regards, PaperWrld Team
Midori S.
Hi, it's a shame that the whole box is not strong enough. Some items were a little crushed on the corners. It's better to send items in a stronger box. Thank you
Reply from paperwrld.comFeb 26, 2026
Hi Midori, Thank you so much for your honest feedback and for your recommendation — it truly means a lot to us. We’re very sorry to hear that some items arrived with crushed corners. We completely understand how important it is for everything to arrive in perfect condition, and we take your comment as valuable advice to further improve and strengthen our packaging. Please contact our customer support team at [email protected] and include photos of the damaged items. We’ll be happy to arrange a replacement for you. Thank you again for your support and for helping us improve. 🤍 Warm regards, Silvia Paperwrld Team
Bob
Meiner Meinung nicht so gut, da nicht sehr transparent. Wo in Italien habt ihr euren Sitz? Lt. Turstpilot seit ihr aus Italien. Im Datenschutz ist eine Briefkastenadresse in den USA angegeben. Oder seid ihr doch in China zu Hause? Antwortet gerne hier anstatt zu versuchen, diesen Hinweis zu löschen.
Reply from paperwrld.comOct 31, 2025
Hi Bob, thank you for your message! PaperWrld is a small creative brand founded by Italian creators 🇮🇹. Our main warehouse is located in China to allow us to ship orders worldwide quickly and efficiently, while our payment processing is managed through the U.S. for international transactions. We truly appreciate your interest and your feedback!
Alisa B.
It took awhile for my order to arrive. I was happy with the prices and most of my order except for one item. I was looking forward to the quotes stickers and was very disappointed. They were tiny and hard to read. 97% of all the quotes did not make sense, some even broken English. Not sure if I will make another order.
Reply from paperwrld.comMar 19, 2025
Hi Alisa, Thank you for your honest feedback. We're sorry to hear that the quote stickers didn’t meet your expectations. We always strive to provide high-quality products, and your input helps us improve. Regarding the size and readability, we understand how important clear and meaningful quotes are. We’ll review this product and make adjustments where needed. As for the shipping time, we truly appreciate your patience and are continuously working on improving delivery speed. If there’s anything we can do to make this right, please reach out to our support team—we’d love the chance to assist you! Best, Paperwrld Team
Emma
Whilst the actual products I ordered and received are very nice, they took over a month to be delivered. The delivery updates took weeks to show any actual update. On several occasions I just succumbed to the fact my order was lost or I’d ordered from a fake site and they’d stolen my money or something. I contacted their customer service via email, who were very polite and kind. But it just took way too long to arrive. Because of that, I’d never order again from Paperwrld.
Reply from paperwrld.comMar 10, 2025
Hi Emma, Thank you for your honest feedback. We’re really glad to hear that you loved the products, but we’re truly sorry for the long delivery time and the frustration it caused. That’s definitely not the experience we want for our customers. Shipping times can sometimes be unpredictable due to carrier delays, but we understand how important it is to receive updates and reassurance along the way. We appreciate you reaching out to our support team, and we’ll continue working on improving our shipping process. If you ever decide to give us another chance, we’d love to make it up to you! Please feel free to reach out, and we’ll do our best to provide a better experience. 💖 Best, The Paperwrld Team
Prune D.
Bonjour, que de déception! Ma commande 28113 a été notée livrée depuis le 29 octobre 2024. Je ne l’ai jamais reçu. Après plusieurs contacts au service après vente, je reste sans nouvelles de leur part. Un colis payé et pas de propositions en face au bout d’un mois. (1 étoile) Information complémentaire : le 03 décembre 2024, suite à mon second avis a émis un remboursement total de ma commande. (changement en 3 étoiles) Je les remercie.
Reply from paperwrld.comDec 2, 2024
Bonjour Prune, Après plusieurs vérifications concernant votre commande, nous avons décidé de procéder à un remboursement complet afin de résoudre ce problème. De plus, nous vous avons envoyé une proposition alternative par e-mail en guise d'excuses pour le désagrément rencontré. Nous vous invitons à vérifier votre boîte mail et à nous répondre dans un délai de trois jours, afin que nous puissions organiser tout rapidement. Nous nous excusons encore pour cette situation et espérons avoir l'opportunité d'améliorer votre expérience avec nous. Cordialement, L'équipe Paperwrld
Agata W.
Shippmemt was fast. Some products are fine, but others like black sketchbook or cottage garden paper were poor quality. Also some products were slightly damaged.
Reply from paperwrld.comDec 2, 2024
Hello Agata, Thank you for sharing your feedback. We’re glad to hear you were pleased with the fast shipping, but we’re truly sorry to learn that some of our products didn’t meet your expectations and that a few arrived slightly damaged. Quality is very important to us, and we want to make things right. Please feel free to reach out to us at [email protected] with more details about the issues you experienced, including photos of the damaged items. Our team will be happy to assist you with a resolution, whether that’s a replacement or another suitable solution. We truly value your input and will use it to improve our products and services. Thank you for bringing this to our attention. Best regards, The Paperwrld Team
