Great
Based on 48 reviews
Paradigm Health & Wellness4.1Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Paradigm Health & Wellness is a leading supplier to the Fitness, Health, and Wellness industry. The company is headquartered in the United States in Southern California.Our commitment is to continuously bring to the market, new and innovative products that pro-actively address the needs and wants of today’s and tomorrow’s consumers.We have been trusted by world renowned brands in the health and fitness industry to develop unique products under their brand names. Our products in all brands have proven results as testified by our consumers. We also guarantee our products and stand ready to serve customers through customer support. Your holistic well-being is what we strive for everyday through our Paradigm H&W products.
Paradigm Health & Wellness (paradigmhw.com) has 48 customer reviews on Folks Told, with an average rating of 4.1 out of 5.
Showing 34 reviews with 5 stars · Clear filters
Tim M.
There was no hassle to get my part replaced. They simply listened to my concerns and processed a replacement. The entire process was extremely quick (literally 24 hours from submission to shipping notification), and multiple follow ups to ensure my issue was truly resolved. This was a wonderful customer experience!
Doug B.
Ordered the Desk Bike and I just love it. So smooth and quiet, plus so convenient to be able to work and bike at the same time. The desktop is very versatile, such that I pull it towards me when pedaling, or I can push it away from me and use it as a standing desk. It was also extremely easy to assemble. Everything fit perfectly, except they sent two right pedals and no left. I followed the instructions in the manual and sent them an email. I had the correct pedal within one week. Very satisfied.
Scott D.
Extremely quick response and replacement shipped out immediately. Very impressed.
Ken T.
Item arrived with minor damage from shipping, damage did not effect operation. Replacement part shipped & arrived very quickly. Top notch Customer Support!
Nigel H.
A part on our stationary part broke and I submitted a claim. Fast and easy. Would recommend reaching out if you need help.
Satisfied C.
I contacted customer service because the display on the treadmill did not show the distance I was walking. They responded the same day with a YouTube video for a fix. The fix did not work and I contacted customer service again, including a picture of the set-up. They responded the next business day saying I needed a new sensor. The sensor arrived within 3-4 business days and resolved the issue.
WS
Excellent customer service, fast shipping.
Paul
Excellent customer service! Very quick to respond and send the requested parts for a stationary bike.
