G J.
On line experience
We just signed up for a parking space so the review is just for the on like experience. Web site was easy to use no issues there.

Great
Based on 185 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Parkingaccess.com provides air travelers with a unique opportunity of finding and reserving a great airport parking space at the cheapest price available. Frequent flyers can download our browser extension for the most convenient parking reservation experience available on the market.
Parking Access, LLC (parkingaccess.com) has 185 customer reviews on Folks Told, with an average rating of 4.0 out of 5.
185 approved reviews, newest moderated first
G J.
We just signed up for a parking space so the review is just for the on like experience. Web site was easy to use no issues there.
John K.
Happy to have clear instructions and make reservations easy.
John715 K.
Can't print my receipt.
K D.
quick and easy to use
Yvonne
Easy reservation process thank you!
Tommy K.
Verry verry good
Nancy H.
Wrong address listed for credit card. Very difficult to find phone number. Office closed at night although website said available 24/7. Website didn’t work for online cancellation. Very difficult to cancel. Charged full amount at time reservation was made instead of initially charging only a small percentage with remainder charged at time of checkout from parking lot, as is done on parking lot website.
Reply from Parking Access, LLCOct 23, 2019
Thank you for the feedback and you're 100% to be frustrated. We're working on some things to improve the issues you've explained in your review. But the convenience of paying upfront is that you don't have to deal with it at the lot - most folks do prefer that method. But cancellation must be easier, we agree!
Paul D.
Going to the airport was on time and professional. When I got back was different story. Called hotel at 7:10 pm, and 3 more times.stayed at zone B hotel shuttle. Finally at 8:30 pm he showed up.. other customers who were with me going back to hotel said they called and waited more than 50 mins..the thing is,I still had to drive 80 miles to my destination after I got back to hotel,and after traveling all day,it was quite the letdown..used this service from Baymont twice before ,it was great!! Guys you need to tighten up the service
Reply from Parking Access, LLCOct 23, 2019
Paul, thank you for the feedback. We'll pass on this to the Baymont as well. But I'm very sorry to hear about the added time you had to wait plus your drive home.