Park West GalleryReviews of parkwestgallery.com

Stay away!! Complete liars. Purchased a package of 7 pieces, when we received the art, 2 of them were paper posters! Fought for 2 months and got completely hosed. Terrible experience, horrible customer service. Will never buy from them again.

We bought a painting around 4 months ago and have not received it. All it needed was the frame replaced. We purchased 3 other pieces of art, and we received then in around 3 weeks. Every time we call them, we are told they don't know where the painting is, we asked for a refund, and they say because it was purchased at a VIP event it is non-refundable. We have purchased many pieces of art from Park West over the years and this is how they treat us. We will no longer purchase from Park West.

They are very deserving of the horrible rating they have. If you aren't spending 50k they couldn't care less about you.

Better save your money and don’t buy anything. The sales people are incompetent and would often lie to your face just to close the sale. ALL the art is way overpriced, you can find it 80-90% cheaper online, especially the masters they sell like Picasso, Rembrandt, Dali etc. There are Facebook groups with thousands of pieces that nobody can resell and people offer them for close to nothing just to get rid of them. Not worth buying anything from a cruise, a land gallery, an online auction or especially their VIP events. Save your money! You’re welcome!

BAIT & SWITCH Their auction on carnival cruise is deceitful and immoral. Constantly stated throughout the auction "framed and shipped at no charge", but that's lies. Also They refused to honor the $100 credit certificate that we won in their raffle. Shame on carnival cruise lines for perpetuating this con on your guest. Worst cruise ever!! They ruined my vacation.

My wife and I had a very deceitful experience with Park West. We went ahead with a picture on the Celebrity Eclipse. 13 hours later we decided to cancel, but we kept getting the run around. Celebrity claimed that we needed to speak directly to Park West Galleries. Park West said we would have to call back in 10 days. That they wouldn't have any paperwork until that time. That they couldn't even note the cancellation without an order in the system. 4 DAYS, count them 4 days (Exactly 110 Hours after Purchase) we received shipping notification. When we immediately called park west, she said we signed the final sale invoice. That is NOT true. Celebrity has a pad that you sign and they transpose it onto a Park west invoice. The Park West Invoice that they give provide you says "Please read carefully all terms and conditions BEFORE buying". We weren't told before hand. They wouldn't stop the sale after. Please don't make the same mistake we did. Inflated prices and deceptive tactics.

Is lying an essential cultural practice of American capitalism, a lubricant, if you will, for what I’ll call the “art of business.” Well, the Park West Gallery sales representative lied right to my face! I’ve done business with Park West for almost 20 years and recently (10/16/2024) bought a second Peter Max on a Celebrity cruise. I like this one piece (Flag with Heart) and specifically asked “Is this the exact numbered piece I’ll be receiving?” The representative said “YES”. “Great, let’s complete the transaction”. I did take a picture of the piece which was numbered 395/495. When we received the artwork, the numbered piece was 465/495. Yes, it looks identical, but the issue is the Park West representative LIED. This will be the last piece of artwork I buy from Park West. Based on this experience, I recommend NOT to purchase from Park West. 11/1/2024 Received this note from PW as a follow-up: I would like to bring your attention to our Terms and Conditions, indicate that you may receive an annotation that differs from what is displayed at the event. Additionally, clause 16 states that no verbal agreements should be relied upon. Brandon Martinez Client Services Representative 29469 Northwestern Highway Southfield, MI 48034 REALLY....you are NOT to believe what a PW representative tells you! What type of company even puts this in a clause? Only one that is dishonest and deceitful.

Do not trust this gallery they over price the art they sell, so if you ever need to sell your art get ready for sticker shock you may get half of what you paid for it, minus the commission for the sale. This gallery cheats you out of your money!!!