PartsimpleReviews of partsimple.com

Their website is easy to navigate, the ordering process is efficient, their customer service is top-notch, and the quality of their products is outstanding. If you're in need of replacement parts, look no further than PartSimple.com. They've won a customer for life, and I'll definitely be returning for all my future part needs. Thank you, PartSimple.com, for providing such a stellar shopping experience!

The Initial order was fine there were no issues when I got the product fast forward a year. The panel started to act up. I reached out to the company and since the panel was one month out of warranty, They wouldn't help me, not at all. I also believe that they hire a a company to answer their emails because the person that was responding to my issue had no idea what they were talking about or doing

Excellent experience with company. Repaired oven control board, massive savings as alternative was new oven! It did take some work on my part to confirm that the problem was actually the control board and not other components of the oven. The repair was mind-boggling fast especially as I could immediately see that multiple components of the circuit board had been replaced. Would totally recommend company and will use again if I need.

I was hesitant to order from this site based on past reviews. It was a remanufactured control board that I ordered for a whirlpool washer. The cost was less than half of a new control board and shipping ground was free. My part was delivered within 6 days and packaged well. It was installed within 15 minutes and works great. I don't understand the bad reviews so I wanted to share my experience. I'll definitely use Partsimple.com again in the future.

Bought a part for a washer, was on vacation and then had to find a handyman to put in. Ran over my 30 days and now they won’t refund me my full amount due to a faulty part. Won’t be using the again. Buyer beware. Janae

I ordered a lg power cord! It arrived today, inside the bag was a piece of plastic with a part invoice and a cord. The cord was not in bag and the cord does not have lg on it nor can I find the part number which is usually on the warning label. ( because there is no warning label) I’ve called at least 3 times leaving messages. How can I get in touch with a live person? All I’m getting is the voice mail! Yes they took my money and delivery was quick! But this part is not new as promoted!

Honestly, I'm surprised by all the negative reviews and comments I've read about this company and its policies. My experience with them was that they were ethical, honest, responsive, and professional. I was able to purchase a part from them despite the problems I read about. Ordering it was easy, it shipped very quickly, and it was packed very well. When I received the package, I realized that it wasn’t the product that I had ordered and all it took was one phone call to get it resolved. I was assisted by someone who was very apologetic, very polite, and more than helpful in getting me an RMA and free shipping for the return. I would have chosen an exchange if time had permitted. However, I needed the part at the time, so I had to turn to a local vendor and that also meant the price was significantly more than through Partsimple. I'll tell you this, in the future I won't hesitate one bit to purchase the parts I need from this company. They treated me well and were respectful so they have earned my business. I don’t get it. Maybe I just got lucky but I doubt that very much.

Don't expect any information or updates from the company unless you push. They won't tell you if a part is unavailable or backorder for an unknown amount of time. But they will take your money lightning fast.