Excellent
Based on 414 reviews
Pastry Depot4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Pastry Depot opened its doors in 2017, providing pastry supplies and products to enthusiasts and industry professionals alike. Chef Frances Coffey established The Pastry Depot to fulfill the need in the Atlanta area for access to high-quality pastry products, without the requirement of a membership or account with a large distributor. The Pastry Depot offers a public brick & mortar retail store, online shop with shipping across the USA, and wholesale accounts for local Metro Atlanta businesses.As a family and female-owned company, The Pastry Depot takes pride in providing its customers with the best service and products. Combining expertise of chefs on-staff with the shopping experience of a boutique shop, the goal of The Pastry Depot is to inspire those passionate about pastry by showcasing the professional-grade products available on the market.
Pastry Depot (pastrydepot.com) has 414 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
414 approved reviews, newest moderated first
Steven
Great quality ingredients delivered fast and at a good price
Reply from Pastry DepotFeb 10, 2026
Thank you for the review, Steven! We are so happy to be able to offer the best products at reasonable prices for our customers. We look forward to helping you with your future pastry needs!
RL
Great selection of items you can't find other places or only wholesale. Fair prices and gives promo codes. I really like pastrydepot.com. Only wish they shipped some other items like the Ravifruit which has been hard to find locally.
Reply from Pastry DepotFeb 9, 2026
Hi Rafael - Thank you so much for the review! The Pastry Depot was created for people just like you because we believe everyone should have access to the best pastry products. We are so glad to hear you are happy with your Pastry Depot experience. We have good news as well: the Ravifruit frozen purees cannot be shipped unless UPS Next Day Air is purchased, but we should be receiving Ravifruit ambient purees soon, and they can be purchased by anyone with any shipping method!
Clint - Whidbey Island B.
We needed to find a new source for a pastry ingredient and Pastry Depot had a great selection. We found what we needed at a reasonable price.
Reply from Pastry DepotJan 22, 2026
Thank you so much for taking the time to leave this review! We’re so happy to hear that you found exactly what you needed and that the selection and pricing worked well for you. It’s always our goal to be a helpful, reliable resource to our customers. We appreciate you choosing the Pastry Depot and hope to work with you again soon. Please don’t hesitate to reach out if there’s ever anything we can help with!
Mary M.
Prompt feedback and attention to details. Quality product. Shipping was really expensive, though.
Reply from Pastry DepotJan 12, 2026
Thank you for the review, Mary! We always aim to provide the very best products and service for our customers. We agree, shipping can be costly these days - though we don't have any control over carrier rates, you are always welcome to contact us prior to submitting your order for a custom shipping quote.
Dave W.
I used Pastry Depot for the first time a few days ago and was impressed by the level of customer service I received. Joannalee and Sara as well as the rest of the team, made my experience so great! They answered my questions promptly, even outside of business hours, helped with my order when I was not well and provided a level of service seldom seen these days. I will be forever their customer and highly recommend them. Kudos to the whole team!
Reply from Pastry DepotJan 9, 2026
Thank you so much for the review, Lian! We love helping our customers and are so happy to know you had a great experience. We look forward to helping you in the future!
Franky
They shipped quickly, product arrived in perfect condition.
Reply from Pastry DepotDec 15, 2025
Thank you so much for your review! We’re happy to hear your order arrived quickly and in perfect condition. We truly appreciate your support and look forward to assisting you with all future orders. Have a wonderful Holiday Season!
Gaylon
I'm incredibly grateful to have discovered a reliable distributor for high-quality couverture chocolate, as it is notoriously difficult to find. Pastry Depot has made the process so easy and enjoyable. They ship orders promptly, and it's clear they take extra care to ensure each package arrives in perfect condition, which is something I truly appreciate. I bake regularly for the farmer's market, so quality ingredients are essential to my products. Using callebaut chocolate from Pastry Depot has made a noticeable difference compared to what I can buy at a regular grocery store. The higher fat cocoa content in couverture chocolate is especially noticeable when used in applications like sprinkling over tiramisu–--- it creates a smooth, creamy texture that grocery store brands simply can't match. In comparison, lower-fat chocolates like Hershey's can feel dry and tacky, while the Cacao Barry nature I use is rich, velvety, and melts beautifully. When making chocolate icing or brownies, the difference is even more pronounced. The flavor is deeper, richer, and far more satisfying, and it gives my baked goods a professional touch that customers consistently comment on. It's rare to find a product that elevates both the texture and tast in such a noticeable way. I want to sincerely thank Pastry Depot for providing such an excellent source for couverture chocolate and other exceptional baking products. Their reliability, quality, and attention to detail make them an indispensable partner for serious bakers. I would wholeheartedly recommend them to anyone looking to elevate their baking with top-notch ingredients.
Reply from Pastry DepotDec 9, 2025
Hello Gaylon - Thank you so much for the detailed and thoughtful review! We agree that using high-quality ingredients can make all the difference in the final product. We pride ourselves on having the very best baking and pastry ingredients and love hearing you were able to find that from The Pastry Depot. We look forward to helping you with your future baking needs! Happy Holidays!
BK
Awesome people.
Reply from Pastry DepotDec 3, 2025
Hi Bita! Thank you so much for the kind words and for taking the time to share them with us. We’re a small team with big hearts, and it means the world to hear that it shines through. We truly appreciate your support and look forward to helping you again soon. Wishing you the happiest holiday season!
