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PatientFi Reviews | Read Customer Reviews of patientfi.com

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Money & Insurance
Investments & Wealth
PatientFi

PatientFiReviews of patientfi.com

Investments & Wealth
PO Box 50903, Irvine, California

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4.5

Excellent

Based on 282 reviews

PatientFi4.5

Reviews282 About Contact

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Rating breakdown

5 star85%
4 star1%
3 star0%
2 star1%
1 star12%

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What customers rate

Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About PatientFi

PatientFi partners with healthcare practices to remove cost barriers by offering patients friendly monthly plans, so more patients can say yes to the elective procedures they want.With PatientFi, paying over time isn’t a last resort. It’s the reason patients can get excited about saying yes to the treatments and procedures they want.

PatientFi (patientfi.com) has 282 customer reviews on Folks Told, with an average rating of 4.5 out of 5.

Also known as: patientfi.com
Website: patientfi.com
Category: Investments & Wealth
Location: Irvine, California
Listed on Folks Told: 2026

Contact & location

(866) 734-5979
patientfi.com
hello@patientfi.com
PO Box 50903Irvine, CA 92618

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About these reviews

Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
This company cannot pay to remove reviews or change its score.
The company replied to 12% of reviews.
Most recent review: September 2026.

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PatientFi reviews

282 approved reviews, newest moderated first

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Sasie S.
May 19, 2025
I got the information I needed
I got the information I needed. It is clear and to the point.
Report
Trojan M.
May 19, 2025
Really helpful
Really helpful, did not hesitate to get my questions answered. Am glad I chose patient Fi.
Report
Afton P.
May 16, 2025
PatientFi is an absolute joke
PatientFi is an absolute joke! They are very inconsiderate. DO NOT FALL FOR THIS PLACE.
Reply from PatientFiMay 19, 2025
Hello Afton, We understand the situation and truly regret any frustration this may have caused. Please note that your principal payoff payment was received after the promotional period had concluded. While the promotional period dates were included in both your contract and monthly billing statements, we recognize that a reminder could have been helpful and are actively reviewing how we can better support borrowers with timely notifications in the future. Thank you for sharing your feedback. We truly understand how frustrating this experience must have been and we’re sorry for any inconvenience it may have caused. -PatientFi Team
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RC
May 14, 2025
Good customer service
Justin was thorough, quick and responsive.
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julee H.
May 13, 2025
Excellent customer service!
Excellent customer service!
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Alyssa L.
May 12, 2025
Clarissa was extremely helpful &…
Clarissa was extremely helpful & thorough in answering my questions, ensuring that every concern was covered before disconnecting the call.
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Sbsb
May 12, 2025
He was able to answer all my questions…
He was able to answer all my questions and didn’t take long!! Amazing chat information and problem solving!
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Kristi
May 9, 2025
Justin was so helpful and kind!
Justin was so helpful and kind!
Report

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