Great
Based on 406 reviews
MicroGenDX4.2Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Suffering from a chronic or life-altering infection or symptoms with no clear cause? Wanting answers that alternatives have failed to provide? MicroGenDX can help. At MicroGenDX, we help you uncover the root cause of chronic, elusive infections with our trusted at-home testing kits. Backed by 20+ years of leadership in molecular diagnostics and over 70 published studies, we provide fast, accurate answers you can rely on. Whether you have been struggling with chronic symptoms or just want the best testing available, we’re here to help you get the answers you deserve. Our unique two-test approach combines: qPCR testing to detect up to 17 types of antibiotic resistance and deliver preliminary results in as quickly as 24 hours*, helping your provider choose the right treatment faster. Next-Generation DNA Sequencing (NGS) to identify over 57,000 pathogens by their DNA with 99.2% accuracy – far beyond that of traditional culture tests. From UTIs and STIs to sinus infections and more, MicroGenDX makes it simple to find the answers you need in less than 5 days.* Trusted by thousands of doctors, dozens of hospitals, and tens of thousands of patients, we’re setting a new standard for precision diagnostics and accessibility to molecular testing. Take control of your health today. Visit MicroGenDX to order your at-home test kit. Have a question? Connect with our support team here: microgendx.com/contact-microgen-dx. *All estimations of turnaround time are based on time after receipt of sample and cannot be guaranteed. All kits include a FedEx Priority Overnight shipping label to ensure we get your sample as soon as possible. MicroGenDX averages 3.5 days from receipt to delivery of all results.
MicroGenDX (patients.microgendx.com) has 406 customer reviews on Folks Told, with an average rating of 4.2 out of 5.
Showing 292 reviews with 5 stars · Clear filters
Barry
timely test results and great guidance for getting the correct antibiotic prescribed.
Reply from MicroGenDXMay 28, 2026
Hi Barry, thank you for sharing your experience with us! We're glad we could turn around your results quickly and that your provider found the Antimicrobials for Consideration helpful and impactful for your treatment. We wish you good health.
Tina
The customer support team was excellent and could answer all of my questions and help me to get my samples submitted. The submission process was easy and I got my results in a timely fashion.
Reply from MicroGenDXMay 28, 2026
Hi Tina, thank you for sharing your experience with us! We're glad our CS team could address your questions and that our turnaround time delivered for you. We wish you good health.
Connie B.
I had been struggling with recurrent UTIs and had been on several courses of antibiotics. I would get some relief, but not feel fully well and was getting no help through traditional testing. My last urine analysis and urine culture through Quest actually came back negative, even though I was quite symptomatic at the time. The MicroGenDX test showed 2 different pathogens and none of the antibiotics that I had been on covered both pathogens. The report clearly showed what antibiotics would cover both pathogens and treating with the appropriate antibiotic has made all the difference in the world.
Reply from MicroGenDXMay 28, 2026
Hi Connie, thank you for sharing your story with us! We're glad that our testing could provide answers when culture could not. Our team takes pride in our comprehensive reporting that helps providers and patients like yourself navigate from diagnosis to treatment. We wish you good health.
Daniel K.
Great service, quick turnaround in shipping out the sample kit and processing it. From online order to results in 5 days, including the weekend is amazing. The results report was easy to read and appreciated by my doctor.
Reply from MicroGenDXMay 28, 2026
Hi Daniel, thank you for sharing your experience with us! We're glad that we could deliver a smooth testing experience and that your doctor found the results valuable to your care. Wishing you good health.
Natasha
Quick results! Information was very good and helpful. My doctor was easily able to review and assess my needs. Thank you!
Reply from MicroGenDXMay 28, 2026
Hi Natasha, thanks for sharing your experience with us! We're glad we could provide fast, clear results that made it a smooth experience from diagnosis to treatment. We wish you good health!
Nataliya
Finally someone can help me with my chronic UTI.
Reply from MicroGenDXMay 28, 2026
Hi Nataliya, thank you for sharing your experience with us! We're glad our testing could provide solid insight into your UTI and help you recover. We wish you good health.
Jennifer
On time shipping. Fast results. Thorough testing with drug testing for susceptibility. Other traditional urinalysis and pcr tests have failed to detect bacteria.
Reply from MicroGenDXMay 28, 2026
Hi Jennifer, thank you for sharing your experience with us! We're glad we could provide you with fast and insightful results that other tests didn't. We strive to give our patients rapid, detailed, and actionable results for better care. Wishing you good health!
Tania
Thanks for your services. I’m really impressed by how quickly the results came back and by the final report and the antimicrobial suggested by the lab. It was easy to read! After many months of having frequent UTI and not getting a culture from the labs I used, even from the urgent cares I went to, finally I’m on the right course of treatment. Anyone having a frustrating or misdiagnosed UTI should buy the MicroGenDx urine test.
Reply from MicroGenDXMay 28, 2026
Hi Tania, thank you for sharing your story and kind words with us! We know how frustrating recurring UTIs can be, especially when standard testing leaves answers out of reach. We're glad our testing could deliver the clinical clarity you were looking for and support your recovery. We're especially glad to hear that you found the report easy to read and that the Antimicrobials for Consideration section was helpful for your doctor. Wishing you good health.
