Great
Based on 406 reviews
MicroGenDX4.2Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Suffering from a chronic or life-altering infection or symptoms with no clear cause? Wanting answers that alternatives have failed to provide? MicroGenDX can help. At MicroGenDX, we help you uncover the root cause of chronic, elusive infections with our trusted at-home testing kits. Backed by 20+ years of leadership in molecular diagnostics and over 70 published studies, we provide fast, accurate answers you can rely on. Whether you have been struggling with chronic symptoms or just want the best testing available, we’re here to help you get the answers you deserve. Our unique two-test approach combines: qPCR testing to detect up to 17 types of antibiotic resistance and deliver preliminary results in as quickly as 24 hours*, helping your provider choose the right treatment faster. Next-Generation DNA Sequencing (NGS) to identify over 57,000 pathogens by their DNA with 99.2% accuracy – far beyond that of traditional culture tests. From UTIs and STIs to sinus infections and more, MicroGenDX makes it simple to find the answers you need in less than 5 days.* Trusted by thousands of doctors, dozens of hospitals, and tens of thousands of patients, we’re setting a new standard for precision diagnostics and accessibility to molecular testing. Take control of your health today. Visit MicroGenDX to order your at-home test kit. Have a question? Connect with our support team here: microgendx.com/contact-microgen-dx. *All estimations of turnaround time are based on time after receipt of sample and cannot be guaranteed. All kits include a FedEx Priority Overnight shipping label to ensure we get your sample as soon as possible. MicroGenDX averages 3.5 days from receipt to delivery of all results.
MicroGenDX (patients.microgendx.com) has 406 customer reviews on Folks Told, with an average rating of 4.2 out of 5.
Showing 292 reviews with 5 stars · Clear filters
J N.
I am very happy to have a diagnostic tool for insight into persistent sinus issues. I am pleased to be able to rule out "allergies" alone as my problem. This is what the doctors always determine to be my problem without any real inclination in helping me actually solve the ongoing problem. Thank you!
John
They are very efficient with test results and thorough in the information provided, great company to work with!
AC
Fast and helpful. Called customer service with a question and the person on the phone was super helpful and prompt.
Gabriel
MicrogenDX was an absolute life saver for me! I am a kidney transplant patient and I can easily get opportunistic infections that most people do not have to worry about. I kept having negative cultures and pelvic inflammatory disease. My team almost gave up on it but thankfully, thanks to MicrogenDX, we realized it was a Privotella Bivia infection - an anaerobic bacteria that does not easily grow on regular cultures. Not only did this help me find the right treatment but it made my girlfriend realize she had issues with her vaginal flora, which was the source of her pain during intercourse. It truly is a new hope for patients who are immuno promised or dealing with difficult cultures!
Guillermo
Always great costumer services and fast results. The experience with MicroGenDX, h a s always been easy and the friendly staff makes is very helpful.
Amanda R.
Very easy and accurate testing, and the customer service is amazing. Thank you!
Gabriela
ive been suing micorgen now for over a year but this time around the results came back sooo quick! amazing
Reply from MicroGenDXFeb 17, 2025
Glad to hear you are a frequent user of our technology. We continuously work to improve our turnaround times and customers' experience. Thank you for your continued support!
Lacey
Received kit in a timely manner, was easy to use and ship back.
