Great
Based on 1,735 reviews
Pawp4.4Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Hi, pet parents! We’re Pawp, an online-first clinic for pets in-between appointments. Pretty much, the pet pros your vet trusts. Our best-in-show virtual vet care service teams up with your primary veterinarian to deliver compassionate and comprehensive pet care, just the way your vet would. With 24/7 instant access to our friendly team of licensed veterinarians and nurses to our mastiff-sized catalog of trusted pet health resources, we’re empowering pet parents with on-demand expert advice, all in their back pocket. Whether you’re a curious cat wondering “Why is my kitten kneading me?” to “Hm, that’s a weird color. Should I be worried?,” pet parents (and their vets) can have peace of mind knowing Pawp’s got their backs…and tails…and paws.
Pawp (pawp.com) has 1,735 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
1,735 approved reviews, newest moderated first
Carey E.
Thanks so much for your help!
Reply from PawpApr 18, 2022
We are so glad to hear that Mabel is doing well. We're happy to have been there for you. Please don't hesitate to reach out if there's anything else we can help with!
ZRIZRI/CHRISTINA
The vet i communicated with was very griendly and knowledgeable Responded immediately Very pleased
Reply from PawpApr 18, 2022
Hi Christina, thank you for sharing your experience. We are happy to hear that you are enjoying Pawp. The team is always here for you!
Chase
Pawp has helped me out tremendously. It was confusing at first but they walked me through the process and everything’s good now. Thank you pawp for your help.
Reply from PawpApr 17, 2022
Hi Chase, thank you for taking the time to leave this review. We are glad to hear that the team was able to help and that you've have had a positive experience with Pawp! Please don't hesitate to reach out to us anytime.
Regina R.
Had a quick and effective chat w a vet and she was super helpful and nice. Great service
Reply from PawpApr 17, 2022
We are so glad to hear that you enjoyed your chat experience! The Pawp team is always here so please feel free to reach out anytime. (:
customer
Excellent! BreAnn answered all my questions and helped me out alot
Reply from PawpApr 16, 2022
Hi Coury! I hope you, Kora & the pups are all well! Thank you for your kind words. We are happy that Pawp was there to help you in your time of need. We hope you spread the word about Pawp! :D
Jan C.
Danielle O. the LVT was awesome. She was very concerned about Achilles. Asked a lot of questions. I will use this again if I need to.
Reply from PawpApr 16, 2022
Hi Jan! Thank you for your kind words. We hope that Achilles is feeling better now and our other buddies are doing great too! We are glad that Pawp was there to help you in your time of need. We are really happy to have you all in the community and we count on members like you! <3
Elizabeth C.
If you're the kind of person that needs constant feedback and needs one-on-one coaching when it comes to your animal this app will be for you. However one of the most important parts of pet care is being able to see event for shots and upkeep and such and this app does not help with any of those the $3,000 emergency fund is only for a life threatening emergency that they decide so personally I'd have to say this app's not for me I don't need constant coaching or constant questions about how to take care of my pet but for those of you do this apps for you
Reply from PawpApr 16, 2022
Hi Elizabeth! Thank you for your feedback. We apologize if there may have been a disconnect between the expectations of the brand and what you experienced. That is never our intention with what we offer in a Pawp membership. Being a customer myself, I understand and recognize how important proper pet care and support is in every situation. We are constantly doing everything we can to ensure a top notch experience with our vet team when it comes to the telehealth + teletriage care we provide. Our members' experience with the platform and our team is our highest priority.
customer
The vet was very helpful
Reply from PawpApr 14, 2022
Thanks for sharing. The Pawp team is always here for you! (:
