Great
Based on 1,735 reviews
Pawp4.4Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Hi, pet parents! We’re Pawp, an online-first clinic for pets in-between appointments. Pretty much, the pet pros your vet trusts. Our best-in-show virtual vet care service teams up with your primary veterinarian to deliver compassionate and comprehensive pet care, just the way your vet would. With 24/7 instant access to our friendly team of licensed veterinarians and nurses to our mastiff-sized catalog of trusted pet health resources, we’re empowering pet parents with on-demand expert advice, all in their back pocket. Whether you’re a curious cat wondering “Why is my kitten kneading me?” to “Hm, that’s a weird color. Should I be worried?,” pet parents (and their vets) can have peace of mind knowing Pawp’s got their backs…and tails…and paws.
Pawp (pawp.com) has 1,735 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
1,735 approved reviews, newest moderated first
Johnny M.
Using Pawp is so easy and convenient, they have experts that help you figure out if your pet is stable or having an emergency and provide great support for worried pet parents
Reply from PawpApr 22, 2026
Worried pet parents deserve real answers fast. Glad the process felt seamless and that our team could help you figure out what was actually going on with your pet.
Amanda F.
I’ve had Pawp for years & will never own a pet without using it. Such a great tool to have for any pet parent. Highly recommend!
Reply from PawpApr 22, 2026
Years of trust means everything to us. Knowing Pawp has been part of your journey as a pet parent, and that you'd recommend it to others, is exactly why we do what we do.
Rebel
I think this is a fantastic app. There are many times I have had questions about supplements or just needed general advice when it comes to my french bulldog with this app I don’t have to pay for a vet visit to get the information I need. It is so convenient and helpful to have all of your pet’s information and records in one place. I highly recommend this app to all fur baby parents.
Reply from PawpApr 21, 2026
French Bulldog parents have some of the most specific questions, and we love being the place you turn to when they come up. Keeping everything in one spot just makes sense, and it sounds like that's clicking for you. Recommendations from real members mean more than we can say.
Emily B.
Very nice to speak with. Gave clear instructions for further treatment
Reply from PawpApr 21, 2026
Clear guidance in a stressful moment makes all the difference. Glad the conversation felt easy and that you left with a solid plan for next steps.
Rhonda I.
It was great, in every way.
Reply from PawpApr 21, 2026
Short, sweet, and exactly what we needed to hear. Glad your experience checked every box.
michael H.
Tried to explain to virtual Pawp vet what has been happening to my dogs ears in the past. Simple ear infection. Vet would not listen and actually got into an argument with me in front of my son. Was told i could have a prescription for Simperica Trio and never received it. Vet told me to put a cone on dogs head so she wouldnt scratch her ears. Asked for a refund and was told they dont give refunds. They didnt even bother to ask why i was unsatisfied. Very bad site. Ripoff. Pawp has taken the time to get ahold of me and assures me that they will make things right. iIwill keep everyone posted as to their actions as i dont want to give a dishonest review.
Reply from PawpApr 21, 2026
That's not the experience we ever want anyone to have, and we're sorry this visit felt frustrating. Veterinarians on Pawp work within the boundaries of telemedicine to recommend what's safest for your dog. Please reach out to [email protected] so we can look into what happened and make it right.
Stephanie
Love love love this app! It has helped me so much! I love that they have someone you can reach out to 24/7 in case something happens with your dog. It has definitely come in handy in the evenings and weekends when there’s been a small accident with my dog. Saved me so much worry!! Everyone I’ve chatted with has been so nice as well!!
Reply from PawpApr 21, 2026
Having someone available at 2am on a Saturday when your dog gets into something? That's exactly what Pawp is built for. Knowing those evening and weekend moments are covered makes all the difference, and it sounds like our team showed up for you every time. We'll keep doing just that.
Maverick
The veterinarian was super professional and very kind. She’s was awesome
Reply from PawpApr 20, 2026
Professionalism and kindness from the same person? That's the combination we always hope for. So glad she could be there for you and your pet when it mattered.
