Excellent
Based on 6,520 reviews
pawshake.com4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pawshake - Experienced pet care with peace of mindLoving pet sitters who treat your pets like familyAt Pawshake, we connect pet parents with friendly, reliable and vetted pet sitters. So whether you are going away, need someone to drop in to check on your pet while you’re at work or take your dog for a sniff around the block, we’ve got a pet loving sitter for you.Loving home environments - no cages!Your pets will stay in loving home environments and be treated just like family. Pawshake pet sitters are able to cater to your pet’s needs and are also a great alternative to dog boarding kennels or catteries.Get daily updates about your pet and relax knowing that they will get plenty of love and attention while you are away.Convenient, safe and flexible pet careSimply, search for a sitter, arrange a free meet and greet and then confirm your booking online. Payments are held securely by Pawshake until the booking is complete. There are no subscription fees and you only pay for the sitter you choose. Pet parents can also leave a review at the end of each booking to share their experience with other pet parents.The Pawshake Guarantee All bookings are covered by The Pawshake Guarantee which includes veterinary coverage, Happiness Guarantee and in-house customer support.
pawshake.com (pawshake.com) has 6,520 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
6,520 approved reviews, newest moderated first
Angelien F.
Goeie website, duidelijke omschrijving over wie ze zijn en wat ze doen. Gedetailleerde beschrijvingen van de te boeken petsitters. Wat het fijnste was, is dat je iemand eerst kunt uitnodigen voor een kennismaking vooraleer iemand te boeken. Het boeken gaat heel makkelijk evenals het contact met de persoon die je boekt. Je kunt de app downloaden waar je dan ook alle info kunt inzien.
Jane
Our pet sitter, Natalie from Sunderland, fed our elderly sick cat the wrong food, causing him to lose significant weight over a fortnight. She didn't notice that our dog had vomited and peed in her crate, meaning our dog had to sleep in her own vomit and wee for many days on end. She brought flour mites into the house, causing over £100 of damage to our food and meant we had to spend 3 hours cleaning the kitchen when we got home. She got blood on the sheets and didn't even bother to clean it up. She broke both hot taps in the bathroom. She failed to carry out the most basic instructions and lied to us to say she had done something when she hadn't. It was only because we used a petcam that we could check up on her and know for sure she hadn't done what she said she had. She left dirty knickers at the house after she left. She left the bin overflowing in the garden. She left food wrappers under the bed and kebab skewers in the kitchen. All in all, the absolute worst service I have ever experienced in all my life.
Reply from pawshake.comOct 1, 2023
Hi Niki, Thank you for your review and we're so sorry to see you had a disappointing, stressful experience. We sincerely hope your cat is on the mend. As mentioned in our email correspondence with you, you would have hopefully received a full refund by now. We await your receipt from the vet so that we can process your Guarantee claim to cover the bill. The pet sitter has also been unpublished. As you would know from her message to you, she is extremely apologetic for her mistake, although is adamant that the additional claims regarding issues around the house were not possible to have been made by her. We look forward to hearing back from you via email soon. Warm regards, Jack Pawshake support
Ans B.
It makes it so easy to find a petsitter on short notice, and to get in contact with trustworthy people from your our neighbourhood. Love the idea that you're also insured. So many ways to select: either by experience, reviews, location or price, which makes it really simple to find someone that fits all your needs.
Aurélie De M.
Last minute heel vlot een oppas voor mijn hondjes kunnen regelen. De oppas heeft de verwachtingen meer dan overtroffen. Met een gerust hart kon ik genieten van de vakantie.
Guylaine
Après plusieurs années à m' inquiéter à chaque fois que je laissais mon amour de chat seul pour quelques jours, je suis tellement heureuse d'avoir découvert Pawshake! Mon chat a adorée sa gardienne Julie qui adore les animaux et qui est venue s'amuser avec lui et le câliner deux fois par jours. J'ai même reçu des photos et vidéo à chacune des visites. J'ai profité de mes vacances l'esprit en paix comme jamais auparavant!
Steve B.
Beestjes werden goed verzorgd met veel liefde .als er iets was namen ze direct contact op ,zodat het opgelost kon worden.
Alessandra
Credo che questa sia un'idea molto utile, soprattutto per chi non ha una rete familiare che possa aiutare a prendersi cura degli animali. Mi ha permesso - anche all'ultimo momento - di trovare catsitter premurose e responsabili. Nel mio caso di house sitting, non posso garantire con certezza quanto tempo il/la cat sitter passi a casa, ma comunque il mio gatto stava bene e ricevevo foto e info. Buona anche la possibilità di copertura assicurativa in caso di "danni" agli animali (spese veterinarie) e alla casa (furti): fortunatamente non ho dovuto provarla, ma spero esista davvero.
Camille H.
Was recommended by a friend, and had a great experience! Super easy to use.
