Excellent
Based on 6,520 reviews
pawshake.com4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pawshake - Experienced pet care with peace of mindLoving pet sitters who treat your pets like familyAt Pawshake, we connect pet parents with friendly, reliable and vetted pet sitters. So whether you are going away, need someone to drop in to check on your pet while you’re at work or take your dog for a sniff around the block, we’ve got a pet loving sitter for you.Loving home environments - no cages!Your pets will stay in loving home environments and be treated just like family. Pawshake pet sitters are able to cater to your pet’s needs and are also a great alternative to dog boarding kennels or catteries.Get daily updates about your pet and relax knowing that they will get plenty of love and attention while you are away.Convenient, safe and flexible pet careSimply, search for a sitter, arrange a free meet and greet and then confirm your booking online. Payments are held securely by Pawshake until the booking is complete. There are no subscription fees and you only pay for the sitter you choose. Pet parents can also leave a review at the end of each booking to share their experience with other pet parents.The Pawshake Guarantee All bookings are covered by The Pawshake Guarantee which includes veterinary coverage, Happiness Guarantee and in-house customer support.
pawshake.com (pawshake.com) has 6,520 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
6,520 approved reviews, newest moderated first
Cristin M.
This is a great site for excellent sitters! It's been a joy to use Pawshake for the past few years to sort pet sitting for my animals. We've found a truly incredible sitter and I am glad the site is so easy to use and straightforward.
Reply from pawshake.comSep 24, 2019
Hi Cristin, Thank you so much! We're so happy to hear that you find Pawshake useful. We really appreciate your support. Warm regards, Your friends at Pawshake
Linda M.
We found a pet sitter on Pawshake for our furbabies for 4 nights. We like to leave them in their own surroundings and getting someone to stay was great. Pawshake examples of questions to ask where helpful and the meet and great put our minds at ease. Nathan was great the furbabies were happy and our house was left neat and tidy. We will definately be using Pawshake again. Thanks
Reply from pawshake.comSep 24, 2019
Hi Linda, Thank you for your kind feedback! We're happy to hear that you find our guides helpful - it means a lot to us at we created it with all pets' well-being in mind <3 Warm regards, Your friends at Pawshake
Kate H.
Sehr zufrieden!
J C.
Not sure who runs this company (app), but I would highly suggest that this company pays special attention to who they allow to process payments so that peoples debit card information does not get stolen and their hard earned money isnt going towards dog services that they did not sign up for! I have reached out to you all numerous times about this and nobody has gotten back to me. So now I hope everybody who uses this app sees this comment. My bank will be reaching out!!
Laia
Used for the first time and I was very impressed. I will certainly use it again
Reply from pawshake.comSep 24, 2019
Thank you so much!
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A great app to get help with your furry friends. There are a few things that could be better - like amending bookings, and the search function, which stop me from giving it 5 stars. But overall, I am delighted with the service I have received, and so is my dog!
Reply from pawshake.comSep 12, 2019
We're really glad to hear that and we appreciate the feedback too! Your feedback is valuable to us as we continuously refine and improve our site :-) Thanks for your support! Warm regards, Your friends at Pawshake
Terri Lee N.
Monika was wonderful! She made a home visit prior to house/cat sitting and my cat took to her right away. While we were away she sent pictures of our kitty which made me quite happy. I will definitely use her again. The app was easy to use. Had no issues with it.
Reply from pawshake.comSep 12, 2019
Hi Terri, That's lovely! Thank you so much for supporting Pawshake and our sitters, we appreciate it very much :) Warm regards, Your friends at Pawshake
Neil M.
Had to cancel because of sitter and requested a refund of held money that is taking an age to turn up even though money taken immediately
Reply from pawshake.comSep 11, 2019
Hi Neil, We're sorry that things did not work out with your sitter. Our Customer Support team has now gotten in touch with you and refunded the amount a day after you contacted us. Please do let us know if we can assist with anything else, our team is always happy to help. Best regards, Your friends at Pawshake
