Excellent
Based on 987 reviews
pawTree4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The head tilt that says they just might understand, wet-nosed kisses, puppy breath, no matter your mood, that tail-wagging greeting that's proof that unconditional love does exist, and bad days aren't that bad.If you knew that proactive supplementing could give you just one more heart-melting memory with your fur baby, would you supplement?It's time for you to prevent or address pesky pet issues by taking the guesswork out of pet nutrition. pawTree's holistic approach to pet nutrition allows your pets to thrive, not just survive. From sourcing premium human-grade ingredients to our selected USDA registered and inspected manufacturing facilities, our standards of quality never waver. With products developed with therapeutic levels of ingredients, we help pet parents address issues well before issues even occur! It's time to find solutions for a healthier pet and a happier you.Your fur baby relies on you to make the best nutrition choices for them their entire life. For the joy and unconditional love they bring to your life, there is no better feeling than knowing that you are doing all you can to ensure that they're at their best.
pawTree (pawtree.com) has 987 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
987 approved reviews, newest moderated first
Derra
PawTree has the BEST customer service!! I always feel like I’m talking with a friend when I talk to them!!
Reply from pawTreeJan 24, 2024
Your glowing 5-star review has made our day, Derra! We couldn't be happier to hear that you had a fantastic experience with our customer service. Your satisfaction is of the utmost importance to us, and we're overjoyed that you have had a wonderful experience with us.
Susan
Trusted products, dependable service. When I have had a question or concern, they were able to address them promptly & professionaly.
Reply from pawTreeJan 23, 2024
Thank you so much for your review Susan!
Howard
Website is a little confusing. Could be easier to navigate
Reply from pawTreeJan 23, 2024
Thank you so much for letting us know about your experience, Howard! We have noted your comments and greatly appreciate your input as we continue to grow!
Janell
My pets love the food, I love the company and what it stands for.
Reply from pawTreeJan 23, 2024
Thank you so much for taking the time to leave us a glowing 5-star review!
Holly V.
I have sent 3 different pictures of my dog and filled out all your profile info for my dog and Pawtree Still hasn’t put his name or picture on his food .
Reply from pawTreeJan 22, 2024
Holly, we are so sorry to hear that this was your experience! We'd love to help in any way that we can. Please contact us at [email protected] and our customer support team will be happy to get this resolved.
denice g D.
I am amazed how easy it is to order the products I need. I can feel good that the products I am giving my pets are high quality food. One of my dogs was having issues with reoccurring ear infections. After I started her on PawTree Salmon and Sweet Potato and peas, she no longer makes trips to the Vet for treatment. I love all the products I have tried!
Reply from pawTreeAug 25, 2023
Hi Denice! Thank you so much for your review! Thank you for choosing and trusting us. We love being a continued part of your fur baby’s journey.
Lissie’s M.
PawTree is very responsive to my requests for changes in the timing and amount of my orders. Gracie loves her ‘kale cookies’ and always eats that first, before the rest of her breakfast and dinner….and whenever it is snack time. 🐾🤗🐾🤗🎈
Guenevere
I really appreciated the emails letting me know when to expect my order and that it was delivered. While ordering itself was a bit complicated, the customer support afterwards was the same as ordering from one of the big companies.
