Excellent
Based on 54 reviews
Paybotic4.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Paybotic offers a variety of payment processing options to cannabis merchants. The best marijuana banking solutions in the cannabis industry, is right here!
Paybotic (paybotic.com) has 54 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
54 approved reviews, newest moderated first
Brian Corty Herbal Outlander / Ice Fog P.
Everything has worked great the $5 recent change although I understand it it is a issue at times
Reply from PayboticOct 29, 2019
The $5 increment is a pain to live with, but hopefully our assistance has made the transition easier for you.
RHONDA
Convenient and easy payment processing service
Reply from PayboticOct 23, 2019
Hi Rhonda, Thank you for taking your time to leave us a review. Please shoot us an email at [email protected] to let us know how we can bring your experience to 5 stars. Best regards, Paybotic Support.
Benjamin
Better cell service needed. Better hardward. having an app and mobile swiper is a much easier, modern and compact solution.
Reply from PayboticOct 23, 2019
Hi Benjamin, First of all, we really appreciate your time for leaving us a review and are very sorry for not delivering you a 5-star experience. The cell device is dependent on your location, coverage of service provider (we use AT&T), so in your case we suspect that the AT&T cell coverage at your location is not very good. We will work on getting more cell service providers in the future. Moreover, we carry the latest equipment models from Dejavoo and Verifone, so if you could shoot us an email to [email protected] and let us know the models you are using, we could advise you on the better hardware for your need. Lastly, we took note of your suggestions on how we can improve your processing need and are tirelessly working on several innovations to our current solutions, so please stay tune for our future offerings. Please do not hesitate reaching out to us for any question or concern at [email protected] and we will get back to you within 24 hours. Best regards, Paybotic Support.
Sonya
The terminal times out too quickly and now having to round up to nearest $5 is ridiculous for CBD stores !
Reply from PayboticOct 23, 2019
Hi Sonya, First of all, we really appreciate your time for leaving us a review and are very sorry for your bad experience. We understand that returning to the $5 increments was especially hard for merchants, as this change at bank level affect the entire POB system. We will look into terminal time-out issue for you if you can shoot us an email at [email protected]. We do apologize for the short notice, as this change happened very abruptly. Because this industry we are serving is still facing many challenges in banking solutions, Paybotic is working tirelessly to find the better solution to serve your banking need. Please feel free to reach out to us at [email protected] to raise your concern and we will try to help you through this adapting period of new change. Best Regards, Paybotic Support.
Logan
Was great until the $5 incriminates started.
Reply from PayboticOct 22, 2019
Hi Logan, First of all, we really appreciate your time for leaving us a review and are very sorry for your bad experience. We understand that returning to the $5 increments was especially hard for merchants, as this change at bank level affect the entire POB system. We do apologize for the short notice, as this change happened very abruptly. Because this industry we are serving is still facing many challenges in banking solutions, Paybotic is working tirelessly to find the better solution to serve your banking need. Please feel free to reach out to us at [email protected] to raise your concern and we will try to help you through this adapting period of new change. Best Regards, Paybotic Support.
David
We have been using this companies services for years and our representative Aditya has been very helpful and timely with any questions or concerns we have ever had.
Jack S.
Paybotic has been very attentive to any issues that I have brought to their attention. Mr. Aditya Prakash has been my point of contact, and he always been professional, even when I have been frustrated. If he could not offer immediate assistance, he has always followed through with a solution. Paybotic has been a vital part of the success we have experienced.
Daniel F.
The team was able to get 37 of our Terminals updated. The lengthy process was not without some minor problems but thanks to Aditya, we were able to complete the job and get everything squared away. It was easy to coordinate a plan with the team as well, as they are very responsive.
