Excellent
Based on 2,403 reviews
Payne Glasses LLC4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Payne Glasses was built on a simple belief: everyone deserves clear vision without compromise.We are a customer-first, optician-led, employee-owned eyewear company headquartered in Pittsburgh, Pennsylvania, designing prescription eyewear for real life—with a focus on accuracy, comfort, and honest value. Prescription glasses start at $5.95.By owning our process from start to finish, we’re able to maintain consistent quality, transparent pricing, and accountability — without unnecessary markups. From expert guidance to responsive customer support, we’re here to make vision care feel clear, reliable, and easy to trust.
Payne Glasses LLC (payneglasses.com) has 2,403 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
Showing 2,048 reviews with 5 stars · Clear filters
Tamara Y.
Payne Glasses has the most extensive variety of lenses possible, for everyone’s prescription vision needs.
Reply from Payne Glasses LLCSep 11, 2026
Having the right lens options can make all the difference, especially when everyone’s vision needs are a little different. We’re proud to offer so many ways to customize a pair and are glad you found what you needed with Payne!
Sue H.
Great price, quality and quick delivery. I have purchased several pairs of glasses and I've been happy every time.
Reply from Payne Glasses LLCSep 7, 2026
Great value only matters when the glasses deliver. We’re so glad every pair has—and that you continue to choose Payne!
Gail A.
App is very easy to navigate.The glasses fit and the vision is perfect I really like the magnetic glass as case
Reply from Payne Glasses LLCSep 7, 2026
A perfect fit and clear vision are what really matter—and we’re glad the app made ordering easy, too. It’s wonderful to hear you’re enjoying the magnetic case!
Marlene W.
The price and I have ordered glasses in the past and you were all great. I received my glasses in a timely fashion.
Reply from Payne Glasses LLCSep 7, 2026
Coming back to Payne is the kind of confidence that means the most. We’re so glad your glasses arrived promptly and that we continue to deliver the quality and value you expect.
Customer
Always prompt and helpful
Reply from Payne Glasses LLCSep 7, 2026
Prompt, helpful service is exactly what we want every customer to receive. We’re glad our team was there when you needed us!
Randy
Xlnt company, great service and easy to order glasses. Will continue to do business with them gor a long time.
Reply from Payne Glasses LLCSep 7, 2026
Easy ordering, great service, and knowing you’ll continue to choose Payne is about as good a combination as we could ask for. We’re grateful to have earned your long-term confidence!
MARTIN F.
Julianna was wonderful, courteous, and professional
Reply from Payne Glasses LLCSep 7, 2026
Courteous, professional support can make all the difference. We’ll make sure Julianna sees your kind words—thank you for taking the time to recognize her!
TSD
Easy peasy lemon squeezy. This will be my 3rd or 4th pair I have ordered and as always it's a pleasant and satisfying experience. There's a lot of choices for frames and easy prescription input instructions and even help for figuring your PD. Photo AI for fittings and some really cool stuff. I have never been intimidated by the experience. Thanks I'll be a Payne customer for ever.
Reply from Payne Glasses LLCSep 7, 2026
Third or fourth pair and still “easy peasy” is exactly what we like to hear! We’re glad tools like Virtual Try-On, PD assistance, and easy prescription entry take some of the intimidation out of ordering glasses online. Here’s to many more pairs!
