Excellent
Based on 108 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
PBFY Packaging is a manufacturer and distributor of flexible packaging bags, coffee packaging bags, food packaging bags, pouches, films, custom printed labels and many other products. We have helped over 60,000 customers package their goods. We have experienced representatives to answer all of your packaging questions. The markets we serve include coffee, tea, specialty and natural foods, agricultural, pharmaceutical, pet foods, retail and many more. Please visit our website to purchase our products securely online or contact us if you have any questions. We are here to help you succeed!
PBFY Packaging (pbfy.com) has 108 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
108 approved reviews, newest moderated first
Peter
My representative Betty-Lee is always there to answer all questions. She calls periodically to check on my inventory and is always pleasant and cheery. Very happy with the product too!!
Reply from PBFY PackagingApr 4, 2015
Thanks Peter! It makes us smile when we receive positive feedback for our reps! They rock!
Valerie
The quality of the kraft bags we ordered was inferior. We moved to the rice paper bags that did not look at all color wise as the sample I was sent. Sent an email to Betty a while ago and still haven't heard back. Sorry guys but you're not the only company selling bags (thankfully). We won't be ordering again from you.
Reply from PBFY PackagingApr 3, 2015
So sorry that this happened! You've been a loyal customer to us for over a year and we don't like to hear that a customer had a bad experience with PBFY. Before you decide to look elsewhere, let's get in touch to see what we can do to fix this.
Sayan
Thank you for great service!
Reply from PBFY PackagingApr 3, 2015
You're welcome Sayan! We appreciate you taking the time to leave a review. Let us know if there's anything you need.
Charlie
This is the place. I got great customer service with all my questions and needs met. The quality of service and product it top notch. Highly recommended.
Reply from PBFY PackagingApr 3, 2015
Hey Charlie! Thanks so much for the review and for being a great customer. Let's get your coffee global!
Audrey
When talking with a representative I was given enough information to make my decision. The order was received within the timeframe promised. I will recommend this company to others needing the products they provide.
Reply from PBFY PackagingApr 3, 2015
Thank you Audrey! We're so glad we were able to help you out and we hope to continue working with you in the future.
John
The pouch we purchased was just the right size and has just the right look. Good price and excellent customer service too.
Reply from PBFY PackagingApr 3, 2015
Thanks John! So glad to hear you are happy with our pouches. Your crêpe mix is AMAZING!
Tj
The quality and price of their products are the best and the service I receive from Joy is why I will continue to deal with PBFY
Reply from PBFY PackagingApr 3, 2015
Awesome TJ! It's great knowing that you think we are the BEST, which we strive to be everyday.
J M.
I have never been disappointed with PBFY. Joy Weedon is our rep and she is always on top of our orders and ships out super quick. Thank You!
Reply from PBFY PackagingApr 3, 2015
Thank you for the kind words! We love hearing that our customers appreciate our wonderful team!
