Reply from PeerspaceOct 22, 2024
Hi Danil - Thank you for giving us this feedback. We understand your concerns and appreciate the opportunity to clarify.
The Host fee helps us maintain our platform, which relies on our dedicated engineering, product, sales, and operations teams. This service fee is disclosed during the booking process and is agreed to when accepting our Terms of Service.
Additionally, Peerspace is not an insurance provider. As stated in Section 3.3 of our Terms of Service, users are responsible for acquiring and maintaining all necessary insurance as required by law, including coverage for damage, loss, injury, and legal liability. If you fail to maintain the required insurance, you understand that any Supplemental Insurance (see Section 3.5) that may be available to you may be voided.
While our Trust & Safety team offers guidance, guests have the flexibility to choose an insurance provider that best suits their needs.
Since the requested evidence of your insurance was not provided, we were unable to continue to support your listings.
We appreciate your understanding of our Terms of Service and wish you well.