Great
Based on 577 reviews
Peerspace4.3Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Peerspace is the leading marketplace for hourly venue rentals for meetings, productions, and events. The company opens doors to the most inspiring spaces around the world, from lofts and mansions to storefronts and studios. Peerspace welcomes guests to over 40,000 spaces where they can bring their creative ideas to life, and empowers hosts to earn additional income simply by opening their doors.
Peerspace (peerspace.com) has 577 customer reviews on Folks Told, with an average rating of 4.3 out of 5.
577 approved reviews, newest moderated first
Andrea F.
Peerspace had a great variety of spaces available to chose from and was easy to use.
Reply from PeerspaceDec 21, 2023
Hi Andrea - Thanks so much for leaving your review. We are pleased to hear you found the interface was easy to use with many variety.
Tamara S.
An excellent platform: great detail on the spaces, and an intuitive user interface.
Reply from PeerspaceDec 19, 2023
Hi Tamara - Thanks so much for leaving your review. We are pleased to hear your experience using our platform has been exceptional. We look forward to many more bookings with you.
T L.
Looking for a space was straightforward and the booking process. The host was good with using the message feature. I had a good experience.
Reply from PeerspaceDec 15, 2023
Hi T - Thank you for sharing your positive experience with Peerspace! We're glad to hear that the search for a space and the booking process were straightforward. It's great to know that the host effectively utilized the message feature to assist you. We look forward to more bookings with you!
rommy
Not only did charge the host from the total amount they also charged the rental fees at the same time. they become too big they really don't care about the customer to reach them out have to be by email and if you're lucky someone will answer you in one to two business days
Reply from PeerspaceDec 15, 2023
Hi Rommy - Thank you for your thoughtful review. Peerspace does collect a fee from hosts and guests which covers the costs of running our business, including completing transactions and providing support for bookings. Our two-sided marketplace is a complex machine - one that requires significant upkeep from our engineering, product, sales, and operations teams. The host service fee helps cover this upkeep. I assure you that we value each user and their satisfaction is our top priority. Your feedback is important to us, and we are committed to providing excellent customer service. If there is a specific issue you are facing please feel free to reach out to our Customer Support team via phone, email, or live chat and we will do our best to assist you and address your concerns promptly!
Jenny H.
I've used Peerspace a few times, and it has always been super-easy and smooth to find and book a perfect location.
Reply from PeerspaceDec 9, 2023
Hi Jenny - We're happy to hear that booking with Peerspace has been an easy and smooth experience for you. Thank you for leaving your thoughtful review!
christine P.
tout était parfait
Reply from PeerspaceDec 9, 2023
Hi Christine - Thank you for leaving this review. We are thrilled to hear your event was perfect and as planned. We look forward to more bookings with you.
Lacee J.
Just DONT. Booked with a local party venue through Peerspace, the fees were false, also the minimum required hours false and no reply from customer service. NO REFUND.
Reply from PeerspaceDec 6, 2023
Hi Lacee - Thank you for leaving your review and bringing this to our attention. We apologize for the experience you had booking on our site. Our Customer Experience team would like to help, so please check your email inbox for a message from our team.
Vince T.
The whole process of booking with Peerspace is fast, convenient and pretty self-automated that you don't need to keep going back and forth with anyone. I've used the site for many of my shoots through clients and production companies and the handful of times I had to book for myself, it's always been a seamless process. I'd rather spend time on the creative and not the admin and Peerspace makes it's so simple.
Reply from PeerspaceDec 9, 2023
Hi Vince - Thank you for sharing your positive experience with booking on Peerspace! It's great to hear that you found the process fast, convenient, and self-automated. We understand that as a creative, your time is valuable, and it's wonderful to know that Peerspace allows you to focus on the creative aspect rather than administrative tasks.
