Honesty, pricing, process and quality scores appear once 5 customers have rated them.
About Peora Jewelry
Welcome to PeoraWhere color speaks the language of fine jewelry. Established in 1998 and based in the vibrant city of Los Angeles, USA, we specialize in crafting exquisite 14K Gold and Silver pieces that turn everyday moments into extraordinary memories.Discover the perfect gift for anniversaries, birthdays, and milestones with our stunning collection of gemstone and birthstone pendants, necklaces, earrings, and bracelets. Each piece is meticulously designed to celebrate life's special occasions with elegance and style.Experience the Peora difference with gemstones that exceed expectations. It's not just any gemstone; it's a gemstone with Peora quality and standards. Our commitment ensures customers have confidence knowing that each stone is superior and best-in-class.Enjoy free shipping on all orders. With over two decades of expertise, we invite you to explore our curated selection and elevate your every day with timeless beauty and craftsmanship. Join us on this journey where every piece tells a story and every moment shines brighter with Peora.
Peora Jewelry (peora.com) has 119 customer reviews on Folks Told, with an average rating of 4.0 out of 5.
Beautiful ring, fast delivery i am very pleased ;)
Reply from Peora JewelryAug 19, 2024
Dear Kerri,
Thank you for your feedback! We’re delighted to hear that you love the ring and were pleased with the fast delivery.
We look forward to serving you again!
Best regards,
The Peora Team
CO
Cornelius
My wife loves her wedding set.
My wife loves her wedding set.
Reply from Peora JewelryAug 19, 2024
Dear Conelius,
Thank you for sharing! We’re thrilled to hear that your wife loves her wedding ring set.
If you need any further assistance, don’t hesitate to reach out. We look forward to serving you again!
Best regards,
The Peora Team
PD
Patrick D.
As ordered
Ordered. It shipped. It arrived as scheduled. And it made her happy.
Reply from Peora JewelryAug 19, 2024
Dear Patrick,
Thank you for your feedback! We’re delighted to hear that your order was shipped and arrived as scheduled, and that it made her happy. Customer satisfaction is very important to us, and we’re glad we could meet your expectations.
We look forward to serving you again!
Best regards,
The Peora Team
BM
Bman
Amazing photos of the products and…
Amazing photos of the products and great prices. The selection is great! I will certainly be back again and again.
Reply from Peora JewelryAug 19, 2024
Dear Bman,
Thank you for your fantastic feedback! We’re thrilled to hear that you love our product photos, great prices, and selection. We’re excited to have you back again soon!
Best regards,
The Peora Team
JW
Jessica W.
Peora was quick to ship
Peora was quick to ship. I received my order within a week. The quality of the alexandrite gem was great. It had a nice purple hue that turned slightly turquoise green in the sunlight. Great gem piece for the price.
Reply from Peora JewelryAug 19, 2024
Dear Jessica,
Thank you for your wonderful feedback! We’re pleased to hear that your order was shipped quickly and that you received it within a week. We’re also delighted that you’re satisfied with the quality of the alexandrite gem and its stunning color change.
It’s our goal to meet and exceed customer satisfaction, and we’re glad we could do that for you. We look forward to serving you again!
Best regards,
The Peora Team
EF
Ellis F.
Extremely disappointed
Extremely disappointed. Paid $25 extra to get the gift here by the second day. Was told they can’t get it here in a weekend. THEN, I was told that if I pay $37 in addition to what I’d already paid for early delivery, they could have it to me by tomorrow, which is a Saturday. I won’t ever order from Peora and will warn others of their dishonest and shady practices.
Reply from Peora JewelryJun 3, 2024
Hi Meg. We are sorry this did not work out for you. Our Shipping is simple, and as in the page, UPS delivery excludes weekend deliveries. Saturday deliveries have a different fee. We offered a Saturday delivery which you have declined.
CV
Chau V.
Third party seller on amazon prime
Third party seller on amazon prime. Delivered day after Thanksgiving and left in the mailbox at 7:49pm! Amazon keep ping pong between me and this Aholes seller. Many emails was not responded. Try chat and it's a freaking joke. Amazon, you should NOT use this seller for the description on your website is WRONG.It's from damn India and no phone number to call. Peora, keep my money and have big Mac meals on me. I will report you for sending usps and left in the mailbox at late day after Thanksgiving! 😡 😡 😡
Minus 0 if there is an option you fraud!!!
Reply to your response.
Contact Amazon, they messages you but apparently you are not capable of comprehend nor understanding Amazon messages. Did I mention that chat via your website stated "we are closed on weekend!" So WHAT NOW?!
Reply from Peora JewelryNov 27, 2023
We are based in California, USA. This customer ordered from Amazon and Amazon has never contacted us regarding any order issues. She received her Amazon order 3 days BEFORE the promised date.
CH
Christine
Beware Peora online jewelry store
I ordered and received a 2.5ct 3-stone moissanite emerald-cut ring from Peora, which also came with a matching wedding band. I paid $250.73. It was a beautiful ring, but upon trying it on I realized that a 2.5 carat ring just looks too big on my hand. So I *carefully* re-packaged the rings, taking special care not to disturb the tag on the ring, because they warned that if the tag was removed that I could not return it.
I then asked to return the ring and get a refund. I was told sure, I could return the ring, and they gave me a return authorization number. I shipped it back via UPS, and made sure it was insured and trackable; it cost me $18 to ship the ring back.
They received the package, and then emailed me and told me that the ring I had returned “was not theirs.” Huh?? What are they talking about? I boxed up the SAME ring I had *just* unpackaged and tried on! They were trying to gaslight me telling me that I had sent them a cubic zirconia ring back to them, not the moissanite ring that they had shipped to me. What?!! What kind of scam are they trying to pull, I thought? I sent them back *the* same ring they sent to me. And to avoid refunding my money, they accused me of sending back a cheaper ring than they had sent me. I was floored. I had never experienced this before. I told them they were engaging in fraudulent behavior by trying to pull this on me, and that I was going to report them.
They said that I was the one engaging in fraud (!) but that they would refund my money. While they did refund my money, the whole debacle ended up costing me $18 and whole lot of stress and mental anguish. I will NEVER buy anything from them again, and I encourage you not to.
If you do, expect not to be able to return an item, because they will resort to any amount of deceit to try to avoid refunding your money. Avoid these people.
Reply from Peora JewelryAug 19, 2024
Dear Christine,
We’re truly sorry to hear about your experience and understand your frustration. This situation does not reflect the high standards we strive to uphold, and we regret the inconvenience and stress it caused you.
It’s our goal to ensure complete customer satisfaction, and we take feedback like yours very seriously. We would like to investigate this further to understand what went wrong and prevent similar issues in the future.
Please contact us directly at [email protected] with any additional details or concerns. We appreciate the opportunity to address this and make things right.
Thank you for your feedback.
Best regards,
The Peora Team