Reply from Perform BetterDec 1, 2020
Hi Ashley,
Thanks for contacting us. I apologize for any confusion regarding the free shipping promo from our Cyber Weekend. Under the details of the promo, it explained that any item with an added surcharge was excluded. The Opti-Bar has an added surcharge, therefore, did not qualify.
PB Cyber Weekend: Free Shipping On Orders Over $49 (Exclusions Apply)
• ONLINE ONLY!
• Subtotal must be $49 and above.
• Offer includes qualifying sale items.
• Must use promo code: CYBER49
• Offer ends Monday (11/30/20) at 11:59pm PST.
• UPS Ground orders only.
• Offer excludes: Sandbells, Sandbags, weight vests, storage racks, Viprs, slideboards, plyoboxes, cardio equipment, treatment tables, DMS, TimTam, Powerplates, Vibeplates, flooring, lifting blocks and stands, weight bags, select medicine balls, rebounders, Shuttle MVP Pro, Vertimax products, training sleds, testing equipment, racks, benches, weight equipment (Kettlebells, Dumbbells, etc.), packages or kits, and any item that requires special shipping services. (Due to size, weight or dimension limitations of the shipping companies, these items have to be shipped by special shipping services)
• Excludes items with added surcharge
• Other exclusions may also apply.
• Contiguous US orders Only.
• This promotional offer may be modified or terminated at any time without notice.
Sincerely,
Tia Wilkinson
Customer Service Rep.
Perform Better
800-556-7464 ext 161
[email protected]