Excellent
Based on 612 reviews
PERGOLUX USA4.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Glad you found us! Our goal at PERGOLUX is to turn our customer's outdoor living dreams in reality. We focus on delivering a high level of customer service and a high quality product that can be enjoyed for years! Our proprietary Scandinavian designed pergola can be easily assembled at home and we are excited to have 15,000+ happy customers worldwide! Not Your Average Pergola CompanyAt PERGOLUX we love to do things a little differently. By offering personal customer service, Scandinavian design, and quick delivery, we will lead the outdoor living industry and turn thousands of outdoor dreams into reality. Focus on Customer ServiceWe understand that it can be challenging to shop online, especially when you feel uncertain about the product’s reliability. This is why we are available every day, from 8am-10pm EST. Our skilled consultants have extensive product knowledge, so you can receive the help you need! Exclusive Products at an Inclusive PriceAs a Norwegian company, we focus on delivering high-quality products that fit all budgets. With over 10 years of experience in the industry, we have developed an exclusive product that doesn’t cost an arm and a leg. Easy AssemblyOur focus is on creating products that are easy to assemble at home. By simplifying the mounting process and offering clear instructions, our customers can easily install the PERGOLUX products regardless of their handyman abilities.
PERGOLUX USA (pergoluxshop.com) has 612 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
Showing 467 reviews with 5 stars · Clear filters
Yuya S.
Best pergola I’ve ever purchased! I went with Pergolux because of their design, functionality, and durability. It feels super solid after the install and my neighbors have been asking about them. Shipping was super fast and everything came on time. I will definitely go with Pergolux for my next purchase again. It looks super luxurious and modern. I love them!
Reply from PERGOLUX USAMar 18, 2025
Yay! Glad to hear, Yuya. Enjoy! 🥂
Yuri B.
The team was great to work with!! Pergola looks awesome!
Reply from PERGOLUX USAMar 18, 2025
Glad to hear, Yuri! We love you.
Brian
Customer representative was extremely knowledgeable about product and was able to answer all my questions. Made ordering simple and stress free
Reply from PERGOLUX USAMar 16, 2025
Glad to hear it, Brian! 🤩Thank you for being a valued member of the #PERGOLUXFAM!
Migdalia B.
My Family loves our new Pergola, it definitely brought a new feel to our backyard. Whenever we have guests we receive so many compliments. I Can’t wait until the summer to have all of our friend and family gatherings.
Reply from PERGOLUX USAMar 14, 2025
Amazing. 😍 We're so glad to have you and yours as a part of the #PERGOLUXFam, Migdalia! Have a great weekend.
Stacie G.
Love my new Pegolux! I have been eyeing one for months and finally pulled the trigger. We replaced our old open trellis style because we wanted the option to close the roof. Now I can enjoy my patio even more!! Was simple to put together and really looks classy! Just wish the screens weren’t so pricey cause I would love to add those!
Reply from PERGOLUX USAMar 12, 2025
Awesome, Stacie! So glad to hear. Enjoy!
Todd H.
Response was quick and detailed. Great customer experience
Reply from PERGOLUX USAMar 12, 2025
Thanks, Todd!
Fabrice G.
Great quality, very sturdy and amazing customer support team
Reply from PERGOLUX USAMar 1, 2025
Thanks, Fabrice! Glad to hear you're impressed. 🤩 A warm welcome to the #PERGOLOUXFam!
Mike M.
Excellent Customer Service - Looking Forward to Ordering Again in the Future! I initially placed an order with Pergolux but soon realized my measurements were off and needed to cancel. The customer service team was incredibly helpful and made both the ordering and cancellation process smooth and hassle-free. Their professionalism and responsiveness truly stood out! I was really looking forward to receiving their pergola because of the outstanding reviews and the high-quality craftsmanship of their products. Based on my experience, I wouldn't hesitate to order from them again in the future. Highly recommend Pergolux for their excellent service and well-made products!
Reply from PERGOLUX USAFeb 26, 2025
Thanks, Mike! We so enjoyed working with you, and hope it does work to order again sometime soon.
