Natalie R.
I liked the ease of the morning and…
I liked the ease of the morning and evening packets. However, the cost is pretty high on regular pricing. I also didn't like that there was no "message or reminder" to review in your first month. I was not able to change anything on my order through the website before it was renewed. It was amazing once I was charged for the second month then the site allowed me edit. I cancelled, if you can't value me as a 1st month client to check in then I don't feel you have earned my continued business.
Reply from PersonaJul 8, 2022
Hi Natalie, Thank you for your review. I do see we sent you an email on 6/15, allowing for time to make changes to the date, pack or whatever you might wish. I do apologize if you did not see the email. When orders are processed in their normal cadence, we do notify customers of the upcoming order. Warm Regards, Lori, Customer Care Manager