customer
I've tried this company two times
I've tried this company two times. Each time I filled out the questionnaire. Each time I replied with the same issues/answers. I receive totally different vitamin packs. Strange. Wouldn't I receive the same vitamin recommendations if I have the same issues? Then they send/charge me for another pack before the month is even up. I ended up cancelling.
Reply from PersonaFeb 2, 2022
Hi Rebecca, Thanks for taking the time to leave a review. I do see you have had two different accounts with us, under two different emails. I looked at both assessments and many questions were answered differently, including your priorities, which does lead to different recommendations. Persona processes orders every 25 days, as each order has 4 weeks of packs (28) and we need to allow for processing and shipping time to get to you. Please let us know if we can assist further. Warm Regards, Lori, Customer Care Specialist




