Excellent
Based on 57,206 reviews
Petflow4.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
Showing 5,166 reviews with 4 stars · Clear filters
esto
The packaging has changed. There used to be a strip of padded paper inside the label side to prevent cutting the bag when using a box knife to open it. I sliced the bag itself because that strip is no longer used.
FREDERICK P.
Would like to have more options foe urinary tract wet and dry cat food.
Barb' B.
Their prices are competitive and i always use coupons. Funny i ordered just regular without autoship and it took way longer than expected. I did last order on autoship and it was here in i think 2 days, maybe 3.
THOMAS H.
Reasonable pricing based upon your competition which have reverted to price gouging. Delivery was quick. Your choices of pet food is good. Many others do not carry what my pets have been eating for years.
Mary
They have a lot of offers and it can get confusing. One offer cancelled out another and I did not get the discount I expected but customer service responded quickly and resolved my issue. The pet food arrived promptly and was at a slightly lower cost than my previous supplier.
JAN T.
Easy app, shipping took too long. Products easy to find: prices average. Would like customer reward program
Gary
I actually ordered puppy food I didn’t open is could it be replaced. He is a very picky eater I have an English setter 2 year and 8 months old. If not I may have donate it to a shelter please get back to me. If anything can be done. Thank you Gary Marositz
Laurie S.
Fast shipment. The only complaint I have is with the checkout process as I found it very difficult to delete an item or change quantities.
