Excellent
Based on 57,206 reviews
Petflow4.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
Showing 3,061 reviews with 3 stars · Clear filters
Annonous C.
Fast processing, lower prices bit always seem to have several Stell and Chewy products Out of. stock. If it weren't for free shopping I would shop on a sight that did not have Stella on back order
Julis R.
I love the convenience of ordering on line. I also love the ability to have things auto shipped. What I don't like is not having the ability on line to cancel an auto ship program. It requires a call to the company and I don't have a lot of time to do this. That is my reason for not giving 5 stars.
Customer
I was more than happy to purchase my cat's food online - it's so easy! That said, every single time - despite me checking the box to say that I didn't want to schedule auto orders, they repeatedly called me asking me to enroll in the auto ship. Finally, I just got one too many calls on the subject and have decided to no longer use their service.
Kate D.
I gave Pet Flow a try because they sent me a discount + free shipping coupon. When I used the coupon, however, I was charged for shipping. I received the product I ordered in a reasonable time, but I would be hesitant to trust another offer from Pet Flow. This one looked too much like bait and switch.
dorothy B.
they promote these coupons and then when you get to the check out they are not available for use. kind of a bait an switch forcing you into automatic shipping of items you might just want to try once
Paul
Two of the three items I wanted they did not have in stock. Was able to get an alert when they came back into stock, but would have preferred more immediate gratification. Would also prefer free shipping. The cost of shipping almost discourages me to shop online here.
patricia B.
Had questions for someone, couldn't get screen to work, no one would answer the phone agter 8:00p.m.
Lila Jane T.
The harness, I have to return! The flea topical medicine, do n ot know yet!
