Excellent
Based on 57,206 reviews
Petflow4.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
Showing 43,824 reviews with 5 stars · Clear filters
Karentrentor
Great products
Reply from PetflowMay 27, 2026
Short and sweet, just how we like it! Thank you for the five stars and for trusting us with your pet's food. We are glad the products are hitting the mark, and we are here whenever you need us.
MH
Happy with the availability of product, pricing, and quick delivery without any issues uploading a prescription or receiving our expected product. Wasn't sure how the service would be especially because we had trouble getting this particular cat food with other companies, but I was impressed with my experience and will continue using PetFlow regularly whenever something we need shipped is offered by them.
Reply from PetflowMay 27, 2026
Thank you for sharing this, and we are so glad the prescription upload and delivery went smoothly! We know how stressful it can be when a specific food is hard to track down, especially when your pet depends on it, so it means a lot to hear we were able to come through for you. We look forward to continuing to take care of you and your cat for many orders to come.
Jin-Huon “L” J.
We have three cats and regularly order from Petflow. Switched out from Chewy after some customer service catastrophes and haven't looked back. Haven't really had any issues with the quality of the products or deliveries.
Reply from PetflowMay 27, 2026
Three cats and a smooth ordering experience, that is the kind of review that makes our day! Thank you so much for making the switch to PetFlow and for trusting us with the whole crew. We are glad the products and deliveries have lived up to what you needed, and we will keep working hard to earn that loyalty with every order.
KATHLEEN H.
Easy to place order. Very quick delivery. Have never had a problem ordering from this company!
Reply from PetflowMay 27, 2026
Thank you for the five stars! Quick and easy is exactly what we aim for, and we love hearing that your orders have gone off without a hitch. We appreciate you being part of the PetFlow family and look forward to taking care of you and your pet for many more.
DOROTHY
Good delivery service and discounts are always appreciated.
Reply from PetflowMay 27, 2026
Thank you for the kind review! Fast delivery and a good deal are two things every pet parent deserves, and we are glad we have been delivering on both. We appreciate you, and we are here whenever you need us.
SHIRLEY F.
Autoship is always on time and easy to reschedule if needed. Thank you!
Reply from PetflowMay 4, 2026
On time and flexible, that is exactly what Autoship is designed to be! We are so glad it has been working well for you. Thank you for choosing Petflow!
SUSAN
An easy transaction. You had the product I wanted, your price was as expected, you delivered on the timeline you provided. In addition the items were boxed nicely and arrived intact. I couldn't have asked for more!
Reply from PetflowMay 4, 2026
This is exactly the experience we aim to provide every time! The right product, the right price, on time, and packaged with care. We are so glad it all came together for you. Thank you for the kind words and for choosing Petflow!
Marcia C H.
You have hard to find dog food, NutriSource Pure Vita. Ordering it was quick and easy
Reply from PetflowMay 4, 2026
We are so glad we could help you track down NutriSource Pure Vita! Finding specialty brands should not be a hassle and we are happy to make it easy. Thank you for choosing Petflow!
