Excellent
Based on 57,206 reviews
Petflow4.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
Showing 5,166 reviews with 4 stars · Clear filters
AMY S.
Good selection, variety and prices. The shipment was packed well and arrived in good condition. My only criticism would be that the shipping takes a long time compared to similar companies. Maybe I am spoiled with 2 day shipping, but I would prefer to pay a little more for faster ship times.
Leonette G.
It's great not to have to shop for dog food and have it delivered right to my door. I also love the large selection of products. My Chocolste Lab is 11 years old and I love that you carry products for a "senior" pup. My only wish would be that free shipping kicked in at a lower cost.
MICHAEL S.
Items arrived promptly as promised. Competitive pricing. The WholeLife Living Treats, which are freeze-dried and easily pulverized, were tossed in with the remainder of the order, causing some of the treats to be crushed.
Jane G. C.
In comparison to some competitors, it seems like Pet Flow delivery time is slower. However, my friend, Connie Welker, who has recommended you highly, is satisfied totally and I assume that I will be also.
HANNAH
I had a very good experience buying prescription cat food through PetFlow. The whole process was very easy. The only problem I had was that my order shipped to my billing address when I specified that I had a separate shipping address. Luckily, I still got the food.
KERRIE M.
Ordering for my cats is easy and customer service is helpful! My only wish would be more coupons and/or sales...
Ruth
The paw pads don't stick very well so I have to use super glue to keep them on a little longer.
FUNG LING ANNIE C.
Good service and good quality of the dog food
