Excellent
Based on 57,206 reviews
Petflow4.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
Showing 5,166 reviews with 4 stars · Clear filters
Shirlala
i really like the two rugs I bought. They already look worn, though. The maroon one I just got Saturday...the paw print sewn in is unraveling. The other thing is the price, then having to pay shipping was a bit much. But the rug does stop the mud from getting all over my kitchen and my sun porch. So all in all, it was a good investment, but the are pricey and look cheap.
Customer
Shipment of my Acana dog & cat's ordered food arrived earlier than expected...
Joan M. L.
You need to change from the paper and string packing tape to the plastic type. My boxes come all apart cause the tape does not hold. Last order had a case of cans broken open and repacked loose by someone on the shipping route. This is not the first time that has happened. Also do not put 6 case of canned dog food in a big box. I cannot move it easily even with my dolly. If you put 4 cases in 3 smaller boxes I am good and the boxes are not broken. I spoke to someone on the phone and they are going to try to have that entered for my orders. I hope that will happen.
Chris K.
I ordered food, toys, feed dishes and got great prices and because of Thanksgiving an extra 10%!!!
Customer
Shipping is late but package is satety. And it's cheap in this website.
Ms A.
I'm glad you now use packing to protect the cans. Two shipments ago I had to throw away 5 cans because they were damaged (unprotected in the box). That little extra touch helped save a customer.
CustomerJeff C.
Every thing is great the food is cheaper to get delivered then to buy in the store but they never give you coupons on the dog food you order all the time. And anyone who has a dog knows that you cant change food all the time or your dog will get sick.
Merissa
I had an issue with a coupon code and the Customer Service Rep patiently worked with me to find a compromise
