Excellent
Based on 57,206 reviews
Petflow4.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
Showing 5,166 reviews with 4 stars · Clear filters
EDWARD
Found it odd that a very popular item on the internet was discontinued. I ordered 2 but only got one and they refunded my other one fast. Made it look like they were selling them too low and stopped so they didn’t have to keep filling orders.
KYLE P.
Cheaper price takes a little longer for shipping though.
JEFF B.
Reliable delivery. Dels for auto-ship.
PB
I appreciated the ease of ordering but was not really happy with the shipping time. It took too long to come.
DS
I switched to Pet Flow from Chewy bc their prices got high and their customer service dramatically declined. The prices and auto ship discounts are much better at Pet Flow, and their customer service personnel are superior to Chewy's. The only reason I gave 4 stars is bc they don't carry Pet Fresh cat litter which is my preferred brand, and Fancy Feast cat food is out of stock often (this may not be Pet Flow's fault though) I will say, they have gotten it to me before I have ever ran out, however. Overall, I am happy with Pet Flow and would recommend them!
Jim
Great company to work with……always responsive….with quick delivery .but costs seem to continue to escalate over last two years as is everything.
Laurel C.
The shipping 2as surprisingly slow
Carole
I generally like Pet Flow but I find the website very confusing. My cat has prescription food, and I sent the script in with the first order. When reordered, however, it asks for this information again. I had to call to find out that it isn't necessary.
