Excellent
Based on 57,206 reviews
Petflow4.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
Showing 5,166 reviews with 4 stars · Clear filters
Kathe S.
I love this service. My ONLY criticism is that the websight is, at least for me, very difficult to navigate. If I need to change or cancel an order I have to call customer service. CS is very helpful, though, and they always give good suggestions for scheduling deliveries. All in all I'm very happy with this service and so far my dogs and cats haven't missed a meal!!
Jay T.
If you can find extra discount coupons (as I did) this is a GREAT company to deal with. With extra discount and free shipping, it saves me a lot of trips to town!!
Krista
I use pet flow to order my dog's food in bulk. It's a great deal with free shipping (because of how much I spend). The shipment arrives quickly and always in good condition. I definitely recommend this site.
Marnie
I LOVE ordering pet food online and having it come right to my door. This is especially nice when you have 5 animals. I also really appreciate a savings. This is my own fault, as I feed only really high quality food, but I do wish promotions were a little more frequent, only because feeding those 5 mouths is expensive! Still, Petflow does what's promised and everything arrives in perfect condition.
Joan I.
I dislike very much that if I change my mind and want to cancel the reoccurring order I have to call customer service to turn it off. I find that very annoying and a big turn off if I decide to resubscribe again.
Dianne B.
Been wanting to order this product and saw "free shipping" on FB so I figured it was a great time to order. Did not add correct code for free shipping and had to pay s & h. Still glad I ordered, but now know how to find proper codes.
CustoEllen F.
Deliver was so very prompt. The runner is long and thick which took me by surprise. I like it very much.
Ed Z.
Enjoy being able to scroll thru different products but was unable to add to my shopping cart. I'm sure I was doing something wrong but was unable to figure it out
