Excellent
Based on 57,206 reviews
Petflow4.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
Showing 5,166 reviews with 4 stars · Clear filters
Socal J.
We ordered a specialty cat food (Hills Bladder Health) for our 3 orange tabby cats. The order came but it was HB Urinary Tract Health. I called Petflow and they are sending the correct product. The cats and I hope it gets here soon! Petflow suggested that we donate the Urinary Tract bag to our local shelter. We will.
Phyllis
This is a great web site. You will find everything you could possibly need for your dog, and at very good prices. My only issue was with how mangled the box was on my second order when it arrived. Nothing was damaged inside, but it could have been packed better so the box could not dent anywhere.
Andrew A.
So far we're enjoying the Maroon Dirty Dog doormat, but we haven't used it with water or laundered it yet. However, when I asked the phone rep if the mat can be used outside he seemed very unsure. I then asked the same question via email and received a similar response. One would think that this is a frequently asked question: the mat can either be used outside - and withstand the elements - or not.
Daniel
Switched after being a longtime Petco customer due to Petco putting customers through the ringer in their rewards program. Petflow was able to beat Petco pricing along with other online competitors pricing. Customer Service could brush up on efficiency to make it a 5 Star review.
Customer
Very quick shipping, and accurate on orders. Sometimes out of the things I use but if I go back in a couple of days they are usually available.
Mindy S.
I usually get my dog products from PetCO. I was able to save 10.00 using PetFlow. I will continue to use this site for my animal products.
Susan M.
I read about the rug, in a magazine. Found it at ChowHound, for $12 more. After feeling it, I decided to order it online, and is found it much cheaper than the local store. It is light enough for me to shake out. I have severe arthritis in my hands, arms, elbows. I don't like that it shifts, and doesn't stick to the floor, better. It is always wrinkled. It is a tripping hazard, when it buckles up.
Customer K.
PetFlow is wonderful for offering quality pet products without all the "quality" prices! They are also great about letting you know when there are any deals, but especially ones that u don't want to miss, since they r basically like "stealing!!" And, come on, they deliver!! My only issue is that their products can be hard to find, and their site very hard to navigate, since there are so many components, including blogs and articles in addition to shopping/product pages. If the website was a little more convenient and user-friendly, they would probably, actually be literally perfect!
