Excellent
Based on 57,206 reviews
Petflow4.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
Showing 5,166 reviews with 4 stars · Clear filters
Mary
The package arrived on time but the delivery company had been a little rough on the box. The cats tried to open the box with out me but we finally got to the goodies. Really nice selection however value was a little inflated on the canned cat food as it is a product I do purchase. Good quality but over priced on insert.
Cat Lover in O.
The cat food arrived quickly once sent (2-3 days) but it took 3 business days for the order to be sent to the warehouse for packing. I don't think that should take any longer than 1 day, so my overall time from placing an order to receipt was over a week. Not bad, but if you were relying on this for pet food deliveries, you just have to take it into account. I also bought a Spoiled Rotten box, which took almost 10 days, due to the use of "Smartpost" when FedEx turns the package over to the USPS service for house delivery, which always adds 2-3 days to delivery in my area. So, while I am happy to not have to go to a store, the 2 deliveries were slower than expected.
John S.
Picked up a couple of bargains from Hill and my regular cat and dog food. Easy to navigate and quick delivery. Good job.
Gabriela
The prices were higher then my local pet store but the customer service was excellent and it was nice receiving it at home.
TERRY
Petflow has great products at great prices! The items are shipped very fast! I would like to see better search options on the website to filter results.
cecilia
got the dog food at a good price delivered in timely manner.
Katy
You can't beat the specials and if you need to buy in bulk, pet flow is the place to shop. I do wish the site had a cleaner layout more suitable for browsing. The search engine doesn't help much. I also wish they had a wider selection of accessories and toys. That said, the Go Dog stuffed toy I bought marked down to 4.99 is my pups new favorite!
Danielle
I was really pleased with my order. The only thing I disliked was not being able to set up my Front line on a repeating order and get the discount. The shipping was a little slow considering it wasn't free but I would probably order from here again as long as they are competitive with 100petmeds.
