Excellent
Based on 57,206 reviews
Petflow4.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
Showing 43,824 reviews with 5 stars · Clear filters
JOHN D.
Carries the dry dogfood that my dog loves, and it is nutritious. Petflow ships fast, real fast. What more can I ask for?!
Reply from PetflowNov 6, 2025
We’re so glad your pup’s favorite food is easy to find with us. Thank you for sharing your experience, we love hearing how smooth things have been!
Linda P.
Always fast delivery!
Reply from PetflowNov 6, 2025
We’re happy to hear your orders continue to arrive quickly. Thanks so much for being a valued Petflow customer!
MARY J.
Always on time and always enough notice of upcoming orders to let you change if you need to.
Reply from PetflowNov 6, 2025
We’re so glad to hear you’re happy with our service and that the reminders are helpful. Thank you for being part of the Petflow family!
Donna R E.
Very good good food for my frenchie.
Reply from PetflowNov 6, 2025
We’re happy your Frenchie is enjoying their food! Thank you for choosing Petflow and sharing your feedback.
CAROL G.
I can ask a question and expect an answer.
Reply from PetflowNov 6, 2025
We’re so glad to hear that! Our team is always here to help whenever you need assistance. Thank you for taking the time to share your experience.
Kari B.
Order was fulfilled quickly and delivered timely. Free sample enclosed.
Reply from PetflowNov 6, 2025
We’re happy to hear your order arrived quickly and that you enjoyed the extra sample! Thanks so much for shopping with Petflow.
David
I’ve been using them for quite a few years. They did have a fairly lengthy issue with their website 6-9 months ago when they weren’t very responsive but since then, orders have been fulfilled reliably.
Reply from PetflowNov 6, 2025
We really appreciate your loyalty and your thoughtful feedback. Thank you for sticking with us through the updates , we’re glad to hear everything’s been running smoothly again and that your orders have continued to arrive reliably!
KAREN L.
Variety Products are great. Also, you carry great brands such as Fromm. Customer service is also very helpful.
Reply from PetflowNov 6, 2025
We’re so happy you’re pleased with our selection and service! Thank you for highlighting our product variety and kind words about our customer support.
