KIM C.
Great customer service and they carry…
Great customer service and they carry Nutrisource Foods!
Reply from PetflowNov 7, 2025
We’re so glad you’ve had a great experience and that we carry the brands you trust. Thanks for sharing!

Excellent
Based on 57,206 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
Showing 43,824 reviews with 5 stars · Clear filters
KIM C.
Great customer service and they carry Nutrisource Foods!
Reply from PetflowNov 7, 2025
We’re so glad you’ve had a great experience and that we carry the brands you trust. Thanks for sharing!
JOE L.
Quality dog food delivered exactly when it is needed.
Reply from PetflowNov 7, 2025
We’re happy to hear your orders are arriving right on time! Thank you for your kind words and continued support.
Vanerris
Petflow has a huge variety of food and toys for my fur baby and their customer service is outstanding. They always have just what I need and when I'm not sure of what I need, there is always someone available to assist me.
Reply from PetflowNov 7, 2025
We’re so glad to hear that! Thank you for trusting us to care for your fur baby and for recognizing our team’s support, it means a lot.
Blackdogtraveler
It's easy to set up and make changes to the auto delivery.
Reply from PetflowNov 7, 2025
We’re happy to know our auto-ship feature has made things easier for you. Thanks for sharing your feedback!
Lisa P.
Always quick shipping and never have any issues.
Reply from PetflowNov 7, 2025
We really appreciate that! It’s great to hear your experience has been smooth and consistent. Thank you for choosing Petflow.
Carole H.
Good product. Emails well communicated. I absolutely hate to have to order on line I would Rather talk to a person but I was able to order the last time I tried.
Reply from PetflowNov 10, 2025
We’re happy to hear you’re pleased with the product and communication! Thank you for sharing your experience, we’ll keep working to make things as easy as possible for you.
DONNA B.
Dog food is always on time. If I have any questions or problems they get back to me right away. Easy to work with
Reply from PetflowNov 10, 2025
We love hearing that! Thank you for recognizing our team’s quick service and reliability, we’re always here if you need us.
Jeanne R.
Timely, and consistent thank you
Reply from PetflowNov 10, 2025
Thank you for your kind words! We’re happy to hear you’ve had a consistent and timely experience with us.