Excellent
Based on 57,206 reviews
Petflow4.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
Showing 43,824 reviews with 5 stars · Clear filters
Ron
So far, my experience has been great! I was able to find a dog treat that I could not find elsewhere. Plus, the treats were securely packaged and very quickly shipped. A+++
Reply from PetflowJul 22, 2026
A+++ is what we are going for every time! We are so glad we could be the place you found that hard to find treat, packaged well and shipped fast. Thank you for the kind words and for choosing Petflow!
Sarah H.
Customer Support was fast and amazing when I came across a snag in delivery. I am happy to support a business that is not a monopoly!
Kim K.
Gabby made my experience great. She was courteous, and swiftly came back to me with a resolution that took immediate affect. Pleasantly surprised she had corrected it so quickly while keeping me updated on next steps. Means a lot bc my dog is currently going thru a pancreatitis flare up and getting this ordered at good price is paramount. Gabby should get something for her above average service - seriously.. do it!
Susan
I've talked to customer service 3 times in the last 2 months. Super frustrated with the new ordering software. But customer service has been great! This has to be difficult for them.
CORNELIS B.
The people were very helpful when we needed a schedule change and the dog food was shipped and delivered as promised without fail.
THERESA M.
Fast delivery and lots of options
ML B.
Found this site and it had exactly what my dogs need. Fabulous toys that they love, at a great price! And the shipping is fast!
LYNN A.
The product is exactly what I ordered. It arrived on time and in excellent condition
