Excellent
Based on 57,206 reviews
Petflow4.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
Showing 43,824 reviews with 5 stars · Clear filters
KEVIN C.
Matthew was so incredibly helpful and friendly. Had to leave town unexpectedly and he helped us us out so much having the order re routed to where we needed it. Wonderful service, I’ll be recommending PetFlow to anyone who will listen lol
linda R.
First service.Had food I needed in stock. Quick shipping.
Donna
My order came in a timely manner.Website is user friendly. DB
LW
PetFlow had a high-grade large puppy food I was looking for when other vendors didn't. They fulfilled my order quickly, & everything was great. I will use them again!
LANIA M.
Price is right and did not wait day'to receive it
ANDREINA
Great communication - fast shipping! The best resource I’ve found online to get food fast for my cats
Anonymous
I have been shopping on PetFlow.com for years. I have bought both prescription foods, and non-prescription food. The orders are usually fulfilled in a very timely manner except when shipping from a more distant warehouse. I have a standing order on this website; which can easily be modified. I like the fact that they remind you when your order is about to be shipped, so that you can make any necessary adjustment; or even delay the shipment if needed. Their customer service team is also very responsive. Thanks PetFlow!
mark E.
For over two years, I have been extremely pleased with both the service, variety of products and prices. Communication is tops - you receive an email when a scheduled delivery is upcoming, just in case the time or product need to changed. Early on I had a few questions, called and immediately spoke to a person!! And she pleasant and helpful.
