Carole J.
Expensive and poor customer service …
Prices are NOT competitive and shipping takes forever based on the costs charged. I cannot wait to find it locally so I can give my business to a small business that will make customer service & satisfaction a priority!!!
Reply from Pet ReleafAug 11, 2026
Hi there, Thank you for sharing your feedback. I’m sorry to hear that both the pricing and shipping experience have been frustrating. We definitely want our customers to feel that they’re receiving great service and value when shopping with us. If you’d prefer to purchase Pet Releaf locally, our products are also available through Chewy and in select Petco stores. You can also use our Retail Store Locator to find a small, local retailer near you that carries our products. We’d also really appreciate any additional feedback you’re willing to share, particularly about your shipping or customer service experience. If there was something specific we could have done better, we’d genuinely like to know so we can improve. Thank you again for taking the time to let us know about your experience.