Reply from petsmont.comDec 7, 2025
Hi Tennille,
I am truly sorry for your loss. Losing a dog so suddenly is heartbreaking, and I am very sorry that you and your family went through this.
I also want to clarify a few important points for you and for anyone reading. Buddy Guard is made in the USA, is 100% USDA Certified Organic, and every batch is tested by an independent third-party lab for contaminants and safety before it is released. If you are able to provide the lot number from the bottom of the jar, we would be happy to share the lab report for that specific batch so you can see exactly how it was tested.
Whenever someone reports a possible adverse reaction, our team treats it very seriously. We send a detailed form to collect information about the pet, their health history, and what happened, so we can document the case and review it carefully. To date, across all the pets using Buddy Guard, our internal reviews and third-party testing have not shown evidence that Buddy Guard is contaminated or that it causes the type of rapid decline you described. While the timing is understandably alarming, timing alone does not prove that the supplement was the cause.
I am sorry if our communication during your dog’s crisis felt defensive or not empathetic enough. That is not what we want, especially in such a painful moment. If you are open to it, we would still like to review the lot number and the information from your case in detail and share our findings with you.
Petsmont