Excellent
Based on 6,350 reviews
Pettable ESA4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
6,350 approved reviews, newest moderated first
Cheryl
Professional, efficient service. Pettable is compssionate and makes the process as hassle-free as possible.
Reply from Pettable ESAJan 29, 2025
Hi Cheryl, Thank you for your kind words! We’re glad to hear that you found our service professional, efficient, and hassle-free. Compassion is at the heart of what we do, and we’re honored to have been able to assist you. If you ever need anything in the future, we’re here for you! Once again, thank you for choosing Pettable!
RICK C.
The speed and efficiency of Pettable was unmatched. I am very happy with the service provided. The doctor I spoke with was extremely helpful and knowledgeable in my situation. Overall I would give 10 out of 5 stars.
Reply from Pettable ESAJan 29, 2025
Hi Rick, Thank you so much for your amazing feedback! We're thrilled to hear that you had such a positive experience and that our speed and efficiency exceeded your expectations. It's wonderful to know that the doctor was able to provide the help and knowledge you needed. Your 10 out of 5 stars means the world to us! If you ever need assistance in the future, we're always here for you. Thank you for trusting Pettable! 😊
Shane B.
Fast. Affordable. Reliable!
Reply from Pettable ESAJan 27, 2025
Short, sweet, and to the point—love it! Thanks for sharing your experience with Pettable, Shane!
TheBlackCherokee
I would have given five stars except connecting the phone interview was difficult (although once in contact the actual interview went very well). I was put at ease and the conversation proceeded smoothly. My complaint was that it wasn’t made clear that I needed to load an app onto my phone for a video interview. It would have been nice to have been given the option of FaceTime. Also, they need to provide the phone number from which they will be calling so one can put it in one’s contacts. My phone initially rejected the call (but we were somewhat in contact via email so it worked out). Beyond that I have zero complaints!
Reply from Pettable ESAJan 27, 2025
Hi TheBlackCherokee, Thank you for your feedback and for sharing your experience! We’re glad to hear that the actual interview went smoothly and that you felt at ease during the conversation. We truly appreciate your suggestions about improving the clarity around the app download requirement and providing the caller’s phone number in advance—those are valuable points that we’ll consider to make the process even better. We're happy everything worked out in the end, and we’re grateful for your understanding. Thank you for choosing Pettable for your ESA needs! 🐾
Joanne
Everyone was super helpful and professional. Any questions I had were answered.
Reply from Pettable ESAJan 27, 2025
Thank you for sharing your positive experience, Joanne! We're glad our team could assist you professionally and answer all your questions. 😊🐾
Tonya R.
Quick and easy! Within 24 hours from the time I scheduled my appointment, my girl was an esa dog!! Painless, fast process!
Reply from Pettable ESAJan 27, 2025
Hi Tonya, Thank you so much for sharing your wonderful experience! We're thrilled to hear that the process was quick and easy for you, and that within just 24 hours, your girl became an official ESA dog. It’s so important to us that the process remains painless and efficient, and we’re delighted that we could provide you with a seamless experience. Thank you for trusting Pettable to assist you and your furry companion. It means the world to us to be a part of this journey with you!
PK
It was very quick & easy to get the appointment. The process was smooth & professional. Mr. Daniel Fisher was professional & took time to listen & understand the patient, their requirements, & issues. Highly recommend. Thank you!
Reply from Pettable ESAJan 27, 2025
Hi PK, Thank you for sharing your positive experience with us! We’re so glad to hear that the process was quick, easy, and professional for you. It’s wonderful to know that Mr. Daniel Fisher provided such attentive and understanding care, taking the time to listen to your needs and requirements. We truly appreciate your kind recommendation and are delighted that we could assist you smoothly and professionally. Thank you for trusting Pettable to support you on this journey!
Robbin B.
Hassle Free and was given a discount
Reply from Pettable ESAJan 27, 2025
Hi Robbin, Thank you for sharing your experience! We're thrilled to hear that the process was hassle-free and that you were able to take advantage of a discount. Making things simple and accessible for our clients is always our goal. We appreciate your trust in Pettable and are happy we could assist you!
