Pettable ESAReviews of pettable.com

Reply from Pettable ESAMay 20, 2024

Hi Ro, Thank you so much for your kind words and positive feedback about your experience with Jordan. We are delighted to hear that he made you feel comfortable and cared for during your interview. Your recommendation means a lot to us. At Pettable, we strive to provide compassionate and supportive service to all our clients, and it's wonderful to know that Jordan exemplified these values. We will be sure to pass along your compliments to him. Once again, thank you for choosing Pettable!

Reply from Pettable ESAMay 20, 2024

H Joli, Thank you for your feedback! We're glad to hear that you found our process simple and that you received quick results. We strive to make our service as efficient and straightforward as possible. If you have any further questions or need additional assistance, please don't hesitate to reach out. Once again, thank you for choosing Pettable!

Reply from Pettable ESAMay 20, 2024

Hi Kim! Thank you for your wonderful feedback! We're thrilled to hear that you found our process streamlined and efficient. It's great to know that making an appointment for an evaluation was easy and that Cami provided quick, thorough, and professional responses to your communications. We're also pleased that you found our secure portal user-friendly. Your recommendation means a lot to us. Again, thank you for choosing Pettable!

Reply from Pettable ESAMay 20, 2024

Thank you for sharing your experience with us, Tricia! We're happy to hear that your renewal process was fast, easy, and efficient. It's great to know that our team was able to accommodate your schedule and provide excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing Pettable for your ESA needs!

Reply from Pettable ESAMay 20, 2024

Hi Destinee, We are so glad to hear that Kya provided you with fantastic service. It's great to know that she was efficient in renewing your ESA letter and understanding during your discussions about mental health issues. Your recommendation means a lot to us, and we are thrilled that Kya could meet your needs so effectively. If you need any further assistance or have additional feedback, please feel free to reach out. Thank you for choosing Pettable for your ESA needs!

Reply from Pettable ESAMay 20, 2024

Hi Belinda! Thank you for reaching out to us again for your ESA letter renewal and for sharing your positive experience with Dr. Armbruster. We're delighted to hear that he provided you with friendly, efficient, and professional service. It's wonderful to know that his calm demeanor and quick work made your experience enjoyable. We'll be sure to pass along your kind words to Dr. Ambruster. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Once again, thank you for choosing Pettable!

Reply from Pettable ESAMay 20, 2024

Hi Jess, Thank you for sharing your experience with us. We sincerely apologize for the way your consultation was handled and for any distress it caused you. It is our mission to provide compassionate and understanding support to all of our clients, and we regret that we did not meet that standard in your case. We understand that working in a high-stress, high-anxiety job in law enforcement can have significant impacts on your well-being, and seeking support for that is entirely valid. We are sorry to hear that you felt dismissed and misunderstood during your interaction with our clinician, Karen. Our policy is to evaluate each individual’s unique situation to determine the need for an ESA letter, and we apologize if this process was not communicated effectively. It is not our intention to imply that stress and anxiety are not serious or deserving of support. We are committed to ensuring that all our clinicians are sensitive to the needs of our clients and avoid making assumptions about their motivations. Your feedback will be used to improve our training and processes. We would like to make this right by offering you options on how we can resolve this misunderstanding. Please reach out to our support team at [email protected] to arrange this. Again, we apologize for the experience you had and appreciate the opportunity to improve our services. We are here to support you and help you find the assistance you need.

Reply from Pettable ESAMay 17, 2024

Hi Jenell, Thank you for sharing your experience! We're glad to hear that your conversation with our psychologist was positive and that the process was easy. We apologize for any issues you faced with uploading documents on our website and appreciate your patience. Your feedback is valuable to us, and we'll work on improving that aspect of our service. We're happy to know you would use our site again for future ESA verifications. Once again, thank you for choosing Pettable!