Excellent
Based on 6,350 reviews
Pettable ESA4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
6,350 approved reviews, newest moderated first
Gina F.
The whole process was as painless and easy as possible, from start to finish. Dr. Armbruster eased my concerns and made sure I knew he would fight for me and my ESA. I appreciate him and this company so much for all their help!
Reply from Pettable ESAJan 5, 2024
Hi Gina, thank you for sharing your experience with our clinician, Dr. Chris! Rest assured that we'll share your insight with him. Once again, thank you for trusting Pettable with your ESA needs!
Robin
I had a great experience with Pettable. My timeshare wouldn’t allow my emotional support animals without a letter and my therapist was out of town for the holidays. Pettable provided a real therapy session and assessed my condition and needs. They are professional and caring. The letter was expedited and my family vacation saved.
Reply from Pettable ESAJan 2, 2024
Hi Robin, we're glad to know that you were able to receive your letter in a timely manner and that you have been accommodated accordingly by the team. Thank you for sharing your thoughts about our process and for choosing Pettable!
Tara S.
I spent months arguing with my primary care physician to only be told they couldn't actually help me with what I needed. I turned to Google and researched the best ESA website and reviews until I found Pettable and I'm so glad I did! In less than 5 days I had my consultation (on Christmas Eve! Amazing!) An incredible personalized letter, and forms required by my landlord filled out and now my dogs can stay with me always and help me in my therapies! I seriously can not thank and recommend Pettable enough to anyone needing ESA support. Thank you, Pettable!
Reply from Pettable ESAJan 2, 2024
Hi Tara, thank you very much for sharing your journey towards choosing Pettable as your ESA service. We're glad that we're able to meet your needs accordingly. Please feel free to reach out at [email protected] if you will need further assistance. We're glad to help. Once again, thank you for choosing Pettable!
Felicia V.
Great guidance
Reply from Pettable ESAJan 1, 2024
Hi Felicia, thank you for sharing your experience with Pettable. We value how you feel at every step of the process and we're happy that you are satisfied with our service. Once again, thanks for choosing Pettable for your ESA needs!
Ally
I met with Jennifer Bronsnick ,MSW, LCSW via phone call. It was a quick and easy process. I explained to her why I needed ESA paperwork and within that day I had a letter. She also let me know of future classes she would be doing, so I felt like she really cares about pets and their owners.
Reply from Pettable ESAJan 1, 2024
Thank you for sharing your experience with one of our clinicians, Ally! We're glad to know that she was able to make you feel comfortable with our process. If you need anything else, please feel free to reach us again at [email protected] and we'd be happy to help. Once again, thank you for choosing Pettable for your ESA needs!
Jared S.
Interview was very straightforward, individual was very professional, just waiting on end of 30 day period
Reply from Pettable ESAJan 1, 2024
Thank you for sharing your experience with us, Jaret! This will help our co-fur parents feel more comfortable with our process. Please feel free to reach out again while you are waiting for your second consult. Thanks for trusting Pettable with your ESA needs!
Rebecca E.
Marie Chacon was the medical professional that spoke with me. She was incredibly helpful and understanding. She made the process easy to understand and a breeze to get through. She’s super patient.
Reply from Pettable ESAJan 1, 2024
Thank you for sharing your experience, Marie. We're happy that you are able to confide with one of our clinicians and help you out with your ESA needs. Thanks for choosing Pettable!
Ashlynn G.
I honestly thought it went pretty well, I was uneasy having to use the internet for an ESA letter since my doctor had recently left the clinic I use. I was unable to obtain an updated letter for my pets as I just moved, I did research and found that pettable was more reliable then I thought. After careful consideration I decided to schedule the appointment and put down the payment, the process was quick and easy and overall simple which is appreciated since we live busy lives sometimes. I’ll be looking forward to continuing my service with them for the unseeable future. 🙂
Reply from Pettable ESADec 29, 2023
Hi Ashlynn, thank you very much for sharing your journey towards choosing Pettable as your ESA service. We're glad that we're able to meet your needs accordingly. Please feel free to reach out at [email protected] if you will need further assistance. We're glad to help. Once again, thanks for trusting Pettable with your ESA needs!
