Excellent
Based on 6,350 reviews
Pettable ESA4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
6,350 approved reviews, newest moderated first
Karen L.
Instructions: I am so pleased with the instructor and she explained things clearly and I was able to apply to my dog.
Reply from Pettable ESANov 13, 2023
Thanks for sharing your feedback about the program, Karen! We value how you feel at every step of the process and we're happy that you are satisfied with our program. If you need anything else, please feel free to send us a message at [email protected]. Once again, thank you for choosing Pettable!
Chelsey
I was very skeptical about doing an ESA online, but having just moved and not having a PCP in the area I was nervous about getting a letter. I’ve seen a million sites and they all seemed like a scam. This site seemed to offer the most realistic service, having real doctors that you speak too. I set up the appointment, the doctor was awesome, really kind and understanding. I got my letter within an hour, was very professional and looked really nice. Turned it into my condo complex without an issue! So very happy I found this site! Will recommend to anyone I know needing an ESA!
Reply from Pettable ESANov 13, 2023
Hi Chelsey, thank you very much for sharing your journey towards choosing Pettable as your ESA service. We're glad that we're able to meet your needs accordingly. Please feel free to reach out at [email protected] if you will need further assistance. We're glad to help. Once again, thanks for trusting Pettable with your ESA needs :)
J R.
Worst service ever, instead of helping me to get an ESA letter for my son, they told me to call and go somewhere else. I think my son is not depressed enough to be approved. The lady on the phone was very rude, and tried to explain my son’s situation, but she just told me to get help in another place or live in a housing that accept pets. The interview did not even last 5 min. She didn’t even explain anything to me and hung up. Not professional at all, and all this webpage do is fake advertising. Hope she is reading this. My son is 8 year old, and she could have helped my son. I guess the system in US is broken with this kind of people.
Reply from Pettable ESANov 13, 2023
Hi J, I'm very sorry to hear about your experience with one of our therapists. This is not the kind of experience that we wanted you to have. Please feel free to reach out at [email protected] to guide you on the next steps on how we can resolve this. We're here to help.
Pearl S.
Pettables was an incredible experience. I received a quick response after I paid my fee. I actually got to choose the day & time for my appointment with the Dr. I filled out my form and answered questions to help her get to know all about me. I had my appointment & one day later received my emotional support letter to my landlord. Pettables saved me payinga deposit of $200 & monthly cost of $25 ($300 annually) added to rent for my yorkie! Thank you pettables for helping us. We are older and with a fixed income its very difficult to pay more as rent is already very high. May God bless you!!!
Reply from Pettable ESANov 13, 2023
Thank you for sharing your journey towards getting your letter approved, Pearl! We're glad to know that you have been accommodated accordingly. Thank you for choosing Pettable for your ESA needs!
Brenda
Absolutely satisfied with my experience. I must confess I was hesitant at the beginning but was proved wrong. Throughout my whole experience I've seen nothing else than professionalism. My terapist Marie Chacon, went above and beyond. Fast replies and always professional. 100% recommend it. Thank you Marie Chacon, for making this process smooth and easy.
Reply from Pettable ESANov 10, 2023
Thank you for sharing your experience with one of our clinicians, Brenda! We're glad to know that she was able to make you feel comfortable with our process. If you need anything else, please feel free to reach us again at [email protected] and we'd be happy to help. Once again, thank you for choosing Pettable for your ESA needs!
Wendy
The process was simple and moved along quickly. Stephanie was warm and friendly during our conversation and got my documents to me in the time promised.
Reply from Pettable ESANov 10, 2023
Thank you for sharing your experience with us, Wendy! We're very glad that you are able to feel comfortable with our process. Please feel free to always reach out at [email protected] if you need further assistance, and we're happy to help. Once again, thank you for trusting Pettable with your ESA needs!
Chantal
Although the process is a little pricy, it was fast and Dr Meyer was very kind.
Reply from Pettable ESANov 10, 2023
Hi Chantal, thank you so much for your feedback. We're happy to know that Dr. Meyer was able to help you with your needs. Thank you for trusting Pettable!
LibbyAdams
This was a simple, straightforward process. The videos were easy to watch, short but informative. The custom service was fantastic and my questions were answered quickly. I highly recommend this company.
Reply from Pettable ESANov 10, 2023
Thank you for sharing your insight about Pettable, Libby! This will help our co-fur parents feel more comfortable and familiar with our process. We appreciate the recommendation and we thank you for choosing Pettable!
