Pettable ESA Reviews | Read Customer Reviews of pettable.com

Pettable ESAReviews of pettable.com

Mental Health

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4.7

Excellent

Based on 6,350 reviews

Pettable ESA4.7

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Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About Pettable ESA

Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. ‍ 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. ‍ 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.

Pettable ESA (pettable.com) has 6,350 customer reviews on Folks Told, with an average rating of 4.7 out of 5.

Also known as: pettable.com
Website: pettable.com
Category: Mental Health
Listed on Folks Told: 2026

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Pettable ESA reviews

6,350 approved reviews, newest moderated first

Brittany N.
Feb 26, 2026
A smooth experience!
Great experience, a great company and a smooth process! We're so thankful that Pettable ESA has been able to help us!
Reply from Pettable ESAMar 2, 2026
Hi Brittany, Thank you so much for your kind words! We’re thrilled to hear that you had a great experience and found the process smooth. It’s wonderful to know that Pettable has been able to support you and your ESA. We truly appreciate your trust and your feedback. Thank you for trusting Pettable with your ESA needs!
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Madelyn A.
Feb 25, 2026
ESA Letter from Kya Miller, LICSW, LCSW
Kya Miller, LICSW, LCSW was extremely helpful and made the process very smooth. I enjoy working with her and will use Pettable.com for future ESA letters I may need.
Reply from Pettable ESAFeb 26, 2026
Hi Madelyn, Thank you for sharing your experience! We’re so happy to hear that Kya Miller was extremely helpful and made the process smooth and enjoyable for you. Building ongoing, positive relationships with providers is something we truly value. Thank you again for your recommendation and for trusting Pettable with your ESA needs!
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Jessica
Feb 25, 2026
The entire process was fast and easy
The entire process was fast and easy, with one exception. I would recommend to anyone needing an ESA letter. Pros: Easy to sign up online. Fast availability with clinician. My clinician, Kya Miller, was prompt and polite. Cons: During signup on the website, it is unlcear that the value bundle is $135 plus the monthly fee; I had to ask several representatives before I could get a straight answer.
Reply from Pettable ESAFeb 25, 2026
Hi Jessica, Thank you so much for your thoughtful and balanced review. We truly appreciate you taking the time to share both the positives and the areas where we can improve. We’re so glad to hear that you found the process fast and easy overall, and that scheduling with a clinician was quick and convenient. It’s wonderful to know that Kya Miller was prompt and polite during your experience we’ll be sure to share your kind words with her. We also sincerely appreciate your feedback regarding the value bundle pricing clarity. Transparency is very important to us, and we understand how frustrating it can be to have to reach out multiple times to get a clear answer. Your feedback helps us identify where we can improve communication on our website to make pricing details more straightforward. Thank you again for your recommendation and for trusting Pettable with your ESA needs!
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Rosilyn F.
Feb 25, 2026
Fast and reliable service
Fast and reliable service. I received my documents within 24 hours.
Reply from Pettable ESAFeb 25, 2026
Hi Rosilyn, Thank you for your feedback! We’re so glad to hear that you found our service fast and reliable, and that you received your documents within 24 hours. Providing timely and dependable support is very important to us. We truly appreciate you taking the time to share your experience. Thank you for trusting Pettable with your ESA needs!
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Jazzy
Feb 25, 2026
Pettable was great
Pettable was great! They connected me with Kya Miller, LICSW, LCSW and she was welcoming, and I felt genuinely heard and understood. Her professionalism is evident, but what truly stands out is their compassion and ability to connect on a human level.
Reply from Pettable ESAFeb 25, 2026
Hi Jazzy, Thank you so much for your thoughtful review! We’re so glad to hear that you had a great experience and that your time with Kya Miller felt welcoming and supportive. It means a lot to know that you felt genuinely heard and understood. Compassion and human connection are such important parts of this process, and we’re grateful that Kya was able to provide that for you alongside her professionalism. We truly appreciate you taking the time to share your experience. Thank you for trusting Pettable with your ESA needs!
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Thomas
Feb 24, 2026
Kya was extremely knowledgeable
Kya was extremely knowledgeable, kind, and professional during our scheduled session. I would recommend her to everything looking to speak to a licensed social worker for their needs.
Reply from Pettable ESAFeb 25, 2026
Hi Thomas, Thank you so much for your kind words! We’re thrilled to hear that Kya was knowledgeable, kind, and professional during your session. Providing supportive and high-quality care is very important to us, and we’re glad you had such a positive experience. We truly appreciate your recommendation and your trust. Thank you for trusting Pettable with your ESA needs!
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Laura
Feb 24, 2026
The PROS of rescheduling
My appointments kept getting rescheduled at the time my appointment was supposed to start. They offered a 3rd reschedule and I requested a refund. All they had to say was sorry for my troubles. I took time off work for them to pull the same bs TWICE!
Reply from Pettable ESAFeb 24, 2026
Hi Laura, We’re very sorry for the repeated rescheduling of your appointments and the frustration it caused, especially after you took time off work. That is absolutely not the level of service we strive to provide, and we sincerely apologize for the inconvenience and stress this caused. We’re glad you requested a refund, and we want to ensure it’s handled promptly. If you have any questions or need further assistance with your refund, please reach out directly to [email protected] or call (855) 920-0323, and our team will make this a priority. Thank you for bringing this to our attention your feedback helps us improve our scheduling and communication processes. Sincerely, The Pettable Team
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xoxo
Feb 22, 2026
Kya Miller!!!
Kya Miller is an amazing women. Would recommend this business to anyone!!
Reply from Pettable ESAFeb 23, 2026
Hi Xoxo, Thank you so much for your kind words! We’re thrilled to hear that you had such a positive experience with Kya Miller. She truly cares about the people she works with, and it means a lot to know that it showed. We also really appreciate your recommendation that’s the highest compliment we can receive. Thank you for trusting Pettable with your ESA needs!
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