Excellent
Based on 6,350 reviews
Pettable ESA4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
6,350 approved reviews, newest moderated first
Andrew
Was not transparent about what the process entailed to receive a PSD letter.
Reply from Pettable ESAMar 21, 2023
Hi Andrew, I'm sorry to hear about your experience with Pettable. We want to understand your concern better. Can you please send us a message at [email protected] to further assist you? We're here to help.
Chad
I was denied because they require you to have had an extensive history of being on medications. This isn't stated anywhere on their site or anything. I was refunded my money quickly thankfully buy had they put this requirement somewhere ahead of time I wouldn't have wasted my time.
Reply from Pettable ESAMar 21, 2023
Hi Chad, I am very sorry to hear about your experience with Pettable. Rest assured that we are looking into this case and further investigate on how to prevent this from happening. We apologize if you are not satisfied with our service and appreciate your feedback so we can make our service better as we progress. If you need further assistance, please reach out at [email protected]. Thank you.
Amber
Super easy process, and the woman I worked with was very personable and efficient.
Reply from Pettable ESAMar 21, 2023
Appreciate that you are satisfied with our service, Amber! We're very happy to know that you have been accommodated accordingly. Thanks for trusting Pettable with your ESA needs!
Reese D.
Was a pretty simple process. I filled out the questionnaire about my symptoms and got the letter pretty soon after.
Reply from Pettable ESAMar 21, 2023
Thanks for writing in, Reese! Please do not hesitate to reach us at [email protected] if you need further assistance. Once again, thanks for trusting Pettable with your ESA needs!
James
I never received my phone call from Dr.
Reply from Pettable ESAMar 21, 2023
Hi James, I'm very sorry to hear about this. We can still reschedule your appointment with one of our clinicians. Please reach us at [email protected] so we can better assist you.
sharlene
I love the Doctor she was Nice and professional and the process was easy!!
Reply from Pettable ESAMar 21, 2023
Hi Sharlene, thank you for sharing your experience with Pettable's process! We are glad that you have been accommodated accordingly and that you’re satisfied with our service. As always, thanks for trusting us with your ESA needs!
Joseph
Did an over the website prescreening, got a phone call, explained my needs, and received the medical letter I required within an hour of the call finishing. Perfect quick and easy process.
Reply from Pettable ESAMar 21, 2023
Appreciate your review, Joseph! This will help our co-fur parents to feel comfortable with our process. If you need anything else, please do not hesitate to reach us at [email protected]. Thank you!
Kristin
Michelle was extremely helpful and I had problems expediting services and she helped me immediately. Amazing service!!!
