Pettable ESA Reviews | Read Customer Reviews of pettable.com

Pettable ESAReviews of pettable.com

Mental Health

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4.7

Excellent

Based on 6,350 reviews

Pettable ESA4.7

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Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About Pettable ESA

Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. ‍ 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. ‍ 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.

Pettable ESA (pettable.com) has 6,350 customer reviews on Folks Told, with an average rating of 4.7 out of 5.

Also known as: pettable.com
Website: pettable.com
Category: Mental Health
Listed on Folks Told: 2026

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Pettable ESA reviews

6,350 approved reviews, newest moderated first

Shanterica P.
Feb 2, 2026
Kya Miller was nothing short of amazing…
Kya Miller was nothing short of amazing she’s knowledgeable and she really cares
Reply from Pettable ESAFeb 3, 2026
Hi Shanterica, Thank you so much for taking the time to share this kind feedback. We’re truly happy to hear that your experience with Kya Miller was such a positive one. Her knowledge, professionalism, and genuine care for the people she works with are qualities we deeply value, and it means a lot to know that you felt supported and understood throughout the process. We’re grateful you chose Pettable and that we could help make your ESA journey feel reassuring and stress-free. Thank you for trusting Pettable with your ESA needs!
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Lewisky
Feb 1, 2026
Kya Miller, LICSW, LCSW
I’ve researched for a while and read the reviews about Pettable and decided to go through them for an ESA letter. I spoke with Kya Miller, LICSW, LCSW.. she was easy going, asked all the right questions, and overall a smooth process.
Reply from Pettable ESAFeb 3, 2026
Hi Lewisky, Thank you so much for taking the time to share your experience with us. We really appreciate you doing your research and choosing Pettable for your ESA letter it means a lot to know we lived up to what you were hoping for. We’re glad to hear that your conversation with Kya Miller, LICSW, LCSW felt easygoing and thorough, and that the process was smooth from start to finish. Making sure our clients feel comfortable, heard, and properly evaluated is incredibly important to us. Your feedback truly means a great deal, and we’re grateful you trusted us with something so important. Thank you for trusting Pettable with your ESA needs!
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Zs
Feb 1, 2026
Rude therapist.
The therapist I talked to was very aggressive and didn’t seem very kind. As someone who deals with anxiety and depression, I typically expect my therapists/counselors to understand that and not greet me and speak to me with a tone and demeanor that incites more anxiety out of me. She was just very rushed, semi-rude and unkind. The process itself was really easy and quick though. So I’d imagine my review would be higher had I had a different therapist.
Reply from Pettable ESAFeb 4, 2026
Hi Zs, Thank you for sharing your experience with us. We’re truly sorry to hear that your interaction with the therapist felt rushed or unkind that’s not the supportive environment we want for anyone, especially when discussing mental health concerns. We understand how important tone, patience, and empathy are, and we regret that this wasn’t reflected in your consultation. We’re glad to hear that the overall process felt easy and quick, but we agree that the experience with the clinician plays a significant role. Your feedback will be shared with our team so we can continue improving the consistency and quality of care. If you’d like to discuss your experience further or need additional support, please don’t hesitate to reach out to us at [email protected] or (855) 920-0323.
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TheTCBandage
Jan 31, 2026
Everything went smooth
Everything went smooth. Social Worker Candace was very professional, and very good at her job.
Reply from Pettable ESAFeb 3, 2026
Hi TheTCBandage, Thank you so much for sharing your feedback with us. We’re really happy to hear that everything went smoothly and that your experience with Social Worker Candace was such a positive one. Her professionalism and dedication to her work are qualities we truly value, and it’s great to know that came through during your interaction. We understand how important it is for this process to feel seamless and supportive, and we’re glad we could meet your expectations. Your kind words mean a lot to our team and help reinforce the care we strive to provide every client. Thank you for trusting Pettable with your ESA needs!
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Elaine N.
Jan 30, 2026
ESA Letter
Dr. Taylor is prompt, professional and courteous. Have used her services for several years and always have had a good experience. The staff handling billing issues are wonderful as well. Only issue is the website itself. I find it difficult to navigate to exactly where I need to be for renewals and obtaining time with the therapist. I had to reach out to her directly to get an appointment. Packages that are available are a bit confusing as to what you would actually be receiving. Just seems cumbersome.
Reply from Pettable ESAFeb 3, 2026
Hi Elaine, Thank you so much for taking the time to share such thoughtful and balanced feedback. We’re really glad to hear that you’ve had consistently positive experiences working with Dr. Taylor over the years and that our billing team has been helpful as well. It means a lot to us that you continue to trust Pettable for your ESA needs. We also truly appreciate your honesty regarding the website experience. Your comments about navigation, renewals, booking time with your therapist, and package clarity are important, and we understand how frustrating it can feel when those steps aren’t as intuitive as they should be. Feedback like yours helps us identify exactly where improvements are needed, and we’ll be sure to share this with our team as we continue working to make the platform more user-friendly and transparent. Thank you again for your continued trust and for helping us improve. Thank you for trusting Pettable with your ESA needs!
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Candace N E.
Jan 27, 2026
Excellent Services
This is our second time using the service and it was great both times. Super fast and efficient. Both the Rep-Paulina and Provider- Ro’Candace were extremely helpful and informative.
Reply from Pettable ESAJan 29, 2026
Hi Candace, Thank you so much for taking the time to share your experience with us! We’re delighted to hear that your second time using Pettable was just as positive as the first. It’s wonderful to know that Paulina and Ro’Candace were both helpful, informative, and able to make the process fast and efficient for you. We truly appreciate your continued trust and kind words, it means a lot to our team. Thank you for trusting Pettable for your ESA needs!
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Dominic P.
Jan 25, 2026
Excellent experience
Professional. Efficient, and friendly
Reply from Pettable ESAJan 29, 2026
Hi Dominic, Thank you for your feedback! We’re thrilled to hear that you had an excellent experience and found our service professional, efficient, and friendly. Providing smooth and supportive ESA assistance is always our goal, and your feedback truly means a lot. Once again, thank you for letting Pettable be part of your ESA experience!
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Shae
Jan 25, 2026
Quick and easy
Charlotte was super kind and helpful. The process was quick, easy and I got my letter within a couple days. Thank you!
Reply from Pettable ESAJan 29, 2026
Hi Shae, Thanks for writing in! It’s great to hear that your experience was smooth and efficient, and that Charlotte provided such helpful support. We truly appreciate you sharing your feedback and are happy we could assist you so quickly. Thank you for trusting Pettable for your ESA needs!
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